All reviews

Rating Breakdown

  • 5
    96% (4,828 ratings)
  • 4
    3% (126 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 94% (4,705)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 1, 2024

i don't write reviews very often, but the customer service rep Jackson helped me fast and took care of all the small requests i had, the subscription app is amazing and the customer service even better!!!!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

Sept. 1, 2024

The customer support with Appstle is Amazing. I am not a developer just an average person just trying to figure out ways to help my business grow. The customer support team at Appstle have always been there to help whenever I needed it.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Aug. 31, 2024

amazing customer support, prompt, friendly, really taking time to find solutions for each unique situation - i was very impressed!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

Aug. 30, 2024

I have just signed up for this app and had a slightly complex set up for my subscription. I reached out and Henry replied with an incredibly clear walk-through video and also set it up for me. I am so impressed by the customer service and so glad I chose this app!

Store

Arcana

Using app

About 5 hours

Total reviews

8

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

4 / 5 Share

Aug. 30, 2024

I switched to Appstle several months ago. I think I'm still getting used to it. The customer service and support is very good. I usually get a quick response. The downside is there seems to be less features like skipping a delivery, etc. Items/orders instead need to be cancelled and re-added. Also, there is no easy way to combine orders like in other Apps.

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Dear Merchant, Thank you for your feedback. We do support merging orders and skipping delivery. However, in Shopify, a subscription can not have multiple frequencies. Hence, we can only merge subscriptions that have the same frequency. Please feel free to reach out anytime for assistance. We are available 24x7x365.

5 / 5 Share

Aug. 30, 2024

We have had a great experience with Appstle, the app works seamlessly to charge customers weekly. We had a glitch (caused by us) and the support to fix it was very quick. Thanks team Appstle!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

Aug. 29, 2024

I absolutely love this app for adding an extra stream of income to my business membership. I was initially stuck, but the support team was incredibly helpful in resolving my issue and even tested it to ensure everything was working perfectly. I'm so happy I found this app—it's been a game-changer for my business

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Aug. 29, 2024

Great app! Great service to address any issues!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

Aug. 29, 2024

Great experience! Helped me figure out exactly what I needed. Very fast support.

Store

Patriox

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Aug. 29, 2024

Fast friendly support. App meets our needs.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

Aug. 29, 2024

Customer service is absolutely top notch, they know the answer to everything, all issues ironed out quickly.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Aug. 29, 2024

Awesome App and customer service

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

Aug. 29, 2024

Great! Amazing help from the support group.

Store

Blondi

Using app

3 months

Total reviews

4

Average rating

4.8

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Aug. 28, 2024

App is robust and there is a very helpful team willing to work with you to get your subscriptions up and running the way you need.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

Aug. 28, 2024

Highly recommend this app. It was simple to set up and provide subscription options to our customers. The customer portal is simple to customise. Above all, the customer service is superb. Live chat available 24/7 with super knowledgable and helpful engineers. Great experience.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

Aug. 28, 2024

We switched from Bold to Appstle and are absolutelty happy with it. More intuitive interface, more options and a good price-performance ratio. We are particularly happy with the chat support, which was able to offer a tailor-made solution to our question (thanks again, Nancy!).

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

Aug. 27, 2024

I have been using this app for over a year and it is perfect for subscriptions. The platform is great and the support is on point!

Using app

About 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Aug. 27, 2024

The team members are absolutely awesome! The help comes within 5 minutes of chatting with them and the setup of the app is just easy to understand. What's best about it for me is just that its just a pretty app lays well with my website. Love it!

Using app

6 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

Aug. 27, 2024

Easy to use! Has all features I require. But best part is the customer service.

Store

My Store

Using app

About 1 month

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Aug. 26, 2024

Great customer service and always willing to help.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.