All reviews

Rating Breakdown

  • 5
    96% (4,842 ratings)
  • 4
    2% (126 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 94% (4,718)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 28, 2023

Great customer service. They were quick and helped me solve the issue that I was having with the interface

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

April 26, 2023

I installed the app a week ago and I'm totally delighted with it. The configuration is accessible even for beginners and the team of engineers present in the chat is very responsive and efficient in answering all questions. A precious help ! Best app for subscriptions !

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

April 24, 2023

This team has the absolute BEST customer service. They have spent hours with me as I've (slowly) been getting my storefront up and running. Even when I was on the Free plan, they went above and beyond.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

April 24, 2023

Appstle is very robust and has lots of features, but it takes some time to set up properly. That said, once it's set up it works great! Also, having the "Build-A-Box" feature is a huge bonus for our customers as it gives them complete control to customize their subscription. Tech support is also excellent!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

April 21, 2023

Great app! We were looking to completely customize our subscription setup, and this app offered a lot of flexibility to set up exactly what we were looking for. GREAT customer support. I didn't find the documentation and help articles/videos very helpful - they were vague and just gave the broad strokes - so I reached out via the help chat. I received speedy answers and support for all of my questions, and they even hopped in our store to make additions and changes that I was struggling to complete on my own. Highly recommend this app for both its usability and its support.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

April 18, 2023

Absolutely love this app!! Have used other subscription apps in the past but this one is so so much better. Has a heap of features standard that you have to pay for with other app developers. Also there help service is great, sometimes it takes a few days to fix issues but they always do a great job. Thanks

Store

RAAD

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

April 10, 2023

Any time that I have a question or need help I use the chat option. Everyone has been super patient, helpful and informative. Kehanvi has been super helpful as well! I highly recommend Appstle!!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

1 / 5 Share

April 9, 2023

App is ok but support is not, Mann in particular. I used every resource available but still was unable to resolve issues. When I asked for help I was just given a simple answer and the support chat was ended without me having an opportunity to follow up and Mann never asked if I needed anything else or if my issue was resolved. I have felt with many different types of support through Shopify and this has by far been the worst

Using app

1 day

Total reviews

2

Average rating

1.0

Developer Reply

Dear Merchant, We are sorry to hear you had a less-than-stellar experience with us. Our intention is never to make our merchants feel that we are unreachable. Our team has curated a short loom video specifically going over the subscription model that you are looking for, explaining limitations and workarounds along with it through the email along with short tutorial videos attached for our Appstle Menu feature as a workaround for your model. If you need any help with the setup or if you would like to schedule a call with our support specialists, feel free to reach out to us anytime. Thank you for your valuable feedback.

5 / 5 Share

April 8, 2023

Love their subscription program. A great boost to revenue. Extremely available, responsive and helpful customer service team.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

April 6, 2023

I had multiple calls with different subscription APPs and Appstle was the only one who took the time to listen to what I was trying to do and figure out how to make subscriptions work for my business. Accessibility to support is key and with Appstle I get prompt, effective and positive customer service. Whatever subscription set-up you are thinking about, you can do with Appstle.

Store

Adornah

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

June 16, 2024

Problem get solved very quickly ! Rich features that fulfil all my need (still have a lot to explore !) it might hide in some toggle button, but the support are guild you. Even some minor bug can fix and get deploy very quickly, very impressive and professional. Overall, the user experience is superb !

Store

ynuts

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

April 6, 2023

Amazing service!! Kehanvi was so supportive and helped me solve a problem without me needing to think twice about it! She was such a star and I am so happy with their service, there are many companies that offer subscription service but will offer not the same 5 star customer service from this team!! Very happy :)

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

April 4, 2023

I have just received a fantastic support from Momna from Appstle team. I may update the comment as I get more into the app but for now, they are above and beyond. Thanks.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

April 4, 2023

Kehanvi has been great in getting me setup and migrating a few existing subscriptions. The app is nice and lots of options and easy to use. I am yet to have much experience with getting more subscriptions and if any issues I may encounter, I will come back and review in the future about my experience! But so far so good!

Using app

About 4 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

April 4, 2023

Great support team, happy with the customisations and amazing support. Highly recommend this app. Thanks

Using app

About 1 month

Total reviews

9

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

April 2, 2023

Great app! I researched many, and this one does exactly what I need for my store. Fast, responsive, and helpful support too!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

April 2, 2023

カスタマーサポートの対応が大変よく(24時間対応で、だいたい5分以内に返信いただける)、これが無料で使えるのはすごくお得。 やりたい方法を相談すると、動画や画像などを使って、分かるまで教えていただけるといつも大変助かってます。 これからサービスローンチしますが、おかげでスタートできそうです。 他のShopifyユーザーにお勧めしたいです。

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

March 31, 2023

Appstle is an exceptional app that offers a wealth of features, empowering me to build my system precisely as I envisioned. It provides the perfect combination of flexibility and functionality to meet my needs. The standout aspect of Appstle is undoubtedly its stellar customer support. The team is dedicated to providing personalized assistance, diving deep into each issue I encounter and helping me find a solution. Their unwavering commitment to excellence sets them apart. We couldn’t be happier with Appstle - it’s a true asset to our business!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

March 31, 2023

This app is WONDERFUL! The help team is unmatched. Anytime I have a questions, I'm met with a speedy solution.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

March 30, 2023

Amazing subscription app, I've tried others before and this one was the first to start working and converting customers. Plus it's so affordable for what it offers.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.