All reviews

Rating Breakdown

  • 5
    95% (6,130 ratings)
  • 4
    2% (147 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 93% (5,887)
Review RSS Feed Review RSS Feed

4 / 5 Share

Aug. 5, 2022

This app helps greatly with subscriptions and when I have trouble, the customer service is great! I only wish they had more customer portal options without upgrading to the enterprise plan

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello, Thank you for being a valued customer. We appreciate your feedback. I'd like to mention here that we recently revamped our pricing plan. With this, all features are now available to all merchants across all plans. The pricing tier is solely based on the monthly subscription sales your store gets. There is still NO transaction fee! Please see our latest pricing plan here https://appstle.com/shopify-subscriptions/#pricing You can always reach out to [email protected] in case of any queries. We are here 24*7*365 for your support.

5 / 5 Share

Aug. 4, 2022

Très bonne expérience de l'application. Migration via Recharge parfaite. SAV excellent. Je recommande !

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Aug. 4, 2022

Great customer service, they integrate my subscription in 2 min top. need to give it a try, but happy so fae

Using app

21 days

Total reviews

7

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 30, 2022

Yes very helpful in addressing the issue where customers couldn’t manage their subscription. Overall I’m happy with the functionality

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 30, 2022

Great app for subscriptions - very comprehensive! Support is outstanding, with many talented, helpful team members available all day long. Developers are quick to make reasonable changes! The ONLY thing that you need to adjust up front: the default labels/email templates need to be re-worded, but that's a few hours of customization and you are all set! Highly Recommend!

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth. :)

5 / 5 Share

July 29, 2022

I had an issue which was not only resolved within 2 minutes, they actually went above and beyond and offered enhancements to my already working app - this was an amazing experience and I look forward to working with them

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth. :)

5 / 5 Share

July 27, 2022

This app has been very useful. The support team is tremendous as well. Mitanshu was very helpful with answering my question

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 26, 2022

Customer service is personal, present, patient and intelligent. It's great to work with real humans who care about what you do!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 22, 2022

Excellent customer service! Very helpful and willing to walk me through how to use the app and make suggestions so that it flowed better on our site.

Using app

9 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth. :)

5 / 5 Share

July 22, 2022

My customer would like to know if they can edit their subscription themselves. that's why I contacted online customer service to seek a quick answer. very helpful customer service! solved my questions very efficiently. highly recommended.

Store

Arcwell

Using app

7 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth. :)

4 / 5 Share

July 22, 2022

This app can do a lot. I found it cumbersome to setup a discount when someone purchases a year long subscription plan vs. a monthly plan. Lucky for me Kehanvi was on the chat! The support team for this app is 10/10!

Using app

8 days

Total reviews

2

Average rating

4.5

5 / 5 Share

July 21, 2022

I am still in the process of setting up the app and migrating our store. It is easy to use and the support is amazing! I can't highly recommend it enough.

Using app

7 days

Total reviews

7

Average rating

4.4

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth. :)

5 / 5 Share

July 19, 2022

Amazing customer service! This app was one of the many I tried for my website and it worked great! I really like the automatic email notifications feature of the app. The customer service team is around 24/7 to help with just about anything! Great app.

Store

ReVeva

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 18, 2022

good advance features and ability to customise is a plus. Support is helpful to guide me through initial set up and recurring usage. the price plan model is also friendly to businesses that's starting out.

Store

Ounced

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 15, 2022

Amazing customer service to get the settings just right. I chatted with the agent through the chat feature, and he/she was super helpful.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve

5 / 5 Share

July 14, 2022

Really nice app and great customer service! There are a few things that can be ironed out like universally changing the email templates, but the everything else was great.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth. :)

5 / 5 Share

July 14, 2022

Solid App with excellent customer service. I highly recommended it! Chat was live in my time zone and very helpful.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve

5 / 5 Share

July 14, 2022

Aside from being an absolutely amazing app that fulfills every need we thought of and more than that --- this was such an amazing customer experience!!! Fast, helpful, personal and immediately to the point. Special thanks to Mann from customer service ;) Give this man a raise.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve

5 / 5 Share

July 13, 2022

I had some initial barriers when first trying to set up my subscriptions, however, the help chat was excellent and Mitanshu could not have been more helpful and solved my problem instantly, with a very pleasant manner. Fully recommend the service so far

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve

5 / 5 Share

July 13, 2022

great Support, relatively easy to use. excited on the first subscription deals. Thanks again. Would do again

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth. :)