Appstle℠ Subscriptions App
All reviews
Love them! Awesome team and super customer support!
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Kate has been a great help in integrating the customer data from my old subscription company (which is now out of business). She made the process seamless. Edit: Unfortunately, I will be switching to a different app. You cannot reschedule, edit, or cancel customer subscriptions without the $ 100 USD business premium. This is vital for my business, as often customers ask me to edit their subscriptions for them. This would cost over $1200 a year, which is not reasonable.
Dear Merchant, We’re sorry to hear about the confusion and want to clarify things for you. Even if you're on our free plan, your customers can easily manage their subscriptions. This includes editing, pausing, rescheduling, or even canceling their subscriptions — all through the Customer Portal, which is automatically integrated within their accounts page. There’s no need for a Business Premium plan for this feature, as it’s included for your customers from the get-go. We understand that managing subscriptions independently is important for your business, and we’re here to ensure that you’re set up to use the features that best suit your needs. If you ever need assistance or further clarification, our support team is available 24/7/365. You can always reach us at [email protected].
Recently migrated from Recharge as they were becoming way too expensive (monthly fees and % of sales) and the catalog was never synching correctly, customer service didn't exists and customers were also always having issues modifying their Recharge subscription settings. It was a little scary at first to execute the migration, but everything went very smoothly. Although Appstle does not integrate with some of the software we use, I am so much happier with the system they provide. We barely get any questions about modifying subscriptions and the catalog is seamless and instantly updated. Support is very quick to respond as well. Highly recommend.
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Always fast customer service that actually can solve your problem (most of the time). The app is a steal.
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24hr customer support. They solve any problem I've had and been absolutely brilliant. One of their merchant success engineers, Ash has just solved my problem in 5 mins! Great experience - definitely recommend
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Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!
Incredible Customer Service. They are fast, clear, kind, and helped us to face every challenge.
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Appstle has always been helpful and responsive, they find solutions even though it might not be baked into the app.
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great service very kind
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I enjoy the tiered payment models that work for a range of businesses, small to large, and their customer service team is very accessible and helpful.
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Always responsive and helpful. Thank you
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It has been easy to use, and with the help of an agent, Jackson, it has been further clarified and I am now more confident in providing great service to my customers. Thank you!
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The customer was incredible. he even made a video to ecplain how to fix my issue. Thank you! I highly recommend Appstle!
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Incredible assistance. I started using both of their apps (subscription and loyalty), and for both I received a level of support far beyond my expectations. I chose this subscription app because it allows me to set different plans for each product variation.
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An extremely useful subscription app with patient, professional, and efficient customer service. Highly recommended!
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We don’t leave a lot of reviews, but when an app’s support team is this good, you kind of have to. We’ve been using Appstle Subscriptions for about 2.5 years now, and it’s been consistently solid. The app itself is user-friendly and relatively easy to configure. The widgets are fully customizable, the customer portal is smooth, and once you get it dialed in, you can basically set it and forget it—which is exactly what you want from a subscription app. What really makes Appstle stand out, though, is the support team. They’re fast, thorough, and genuinely helpful. Instead of sending over some vague help doc, they actually take the time to look into your question and respond with step-by-step instructions. A lot of times, they’ll even record a Loom video walking you through everything, sometimes custom just for your issue. That kind of support is rare. They’ve even built features or made updates based on things we’ve asked about. Most apps would just tell you to submit a feature request and hope for the best, but Appstle actually listens—and they follow through, often way faster than expected. We’ve had very few issues in the time we’ve used it, but anytime something did come up, it was resolved quickly. They also made switching from our previous subscription app really easy and handled the import of existing subscribers with no drama. Highly recommend.
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Ash the best of the best advisor ! I am so happy to use this app with so much support!
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So far, I've had a positive experience. Had some issues installing things as I needed and the support team has been super responsive and helpful. Grateful for how smooth the subscriptions have been for my customers.
Thank you! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.
Great subscription app! And great customer support. Versatile features and adjustable to different needs, while also being easy to use!
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Great app and if you dont understand something the team are amazing at literally doing it for you. Highly recommend!
Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!
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