Appstle℠ Subscriptions App for Shopify

Appstle℠ Subscriptions App

Retain customers with subscriptions, subscription box, bundles
Rating
5.0
Feedback
8,936
Reviews
Chart
#137
Shopify

All reviews

5 / 5 Share
June 13, 2023

I was looking for a better product to handle subscriptions and switched over to Appstle. The app is very user friendly and if you need support, their support team is world class. I have a small business and this app has made getting starting with a subscription business so much easier!

Store Using app Total reviews Average rating
Horn & Hardart 4 months 3 5.0
Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share
March 22, 2023

The crew are Appstle are very responsive to requests for support and adding new features, they really do want all their users to have the best Subscription app experience. Coming from Recharge this was a huge change. Appstle subscriptions are easy to integrate, nicely extensible and the dev team will help you out when you need it. I'm sure we'll be upgrading to the Premium Business plan very soon as this side of our business grows. Running an international DTC business online we've used a lot of Apps to help us get the job done and Appstle and their team are genuinely world class.

Store Using app Total reviews Average rating
Evolution Power Tools UK 27 days 8 4.9
Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

1 / 5 Share
April 6, 2023

Great support and 24/7 customer service with amazing service! The features within the app are great and so is the support UPDATE: Support was two faced. Really great in the beginning, but then they don't care about you. Takes multiple requests to get anything changed, long times with no response, and incorrect migration. When we migrated my customers were getting charged full price, you can see how this is not good for business. Took over a week to get this resolved with Appstle support

Store Using app Total reviews Average rating
Googipet 27 days 5 4.2
Developer Reply

Dear Merchant, I am the Merchant Success Lead at Appstle. I sincerely apologize for failing to meet your expectations. We have gone through the issues you mentioned and ensured that those are fixed already. I would love to personally jump in and see how I can help ensure you have a smooth experience with Appstle. Please reach out to me at [email protected] Looking forward to connecting.

5 / 5 Share
Sept. 22, 2023

The customer service is incredible. The app works great. This is a good choice!

Store Using app Total reviews Average rating
Anuuma Apothecary About 2 years 1 5.0
Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share
March 17, 2023

My experience Appstle has been great! The app is more user-friendly and has better features than our previous subscription app. The support team and the resources are also top-notch. Thank you Muhummad and Mann!

Store Using app Total reviews Average rating
The Battle Axe Gym 4 days 1 5.0
Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share
March 17, 2023

Excellent customer service. A great product to support subscription purchases including buttons for customers to easily manage their subscriptions.

Store Using app Total reviews Average rating
r4robot 1 day 2 5.0
Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share
March 17, 2023

Mann was amazingly helpful from the very beginning, migrated our subscription from another app, then we got a short video training to go over all the basics and make sure we are ready to activate Appstle in our store. I love how intuitive and clean the admin backend is. I am looking forward to having Appstle help us gain many new regular subscribers to our product.

Store Using app Total reviews Average rating
Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share
March 16, 2023

Excellent resource. Amazing flexibility and possible to customize just about everything. Stellar, available support.

Store Using app Total reviews Average rating
Christy-Faith 8 days 3 5.0
Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share
March 16, 2023

Really great customer service. Easy to install and setup, took minutes! Very happy with this app and would recommend.

Store Using app Total reviews Average rating
Smith Farms About 2 hours 3 5.0
Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share
March 16, 2023

Good customer service even when using the free version! There are many features we haven't tried yet, but the interface is user-friendly and intuitive.

Store Using app Total reviews Average rating
Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

3 / 5 Share
Nov. 5, 2025

I've had lots of challenges with this app over the years. It's been a big pain many times and the interface is confusing - confusing to customers and to me, but these things are probably partly because I use USA english. There are some things that don't work very well or at all. But support is pretty fast. Nevertheless, I wish I had a more reliable app. BUT I guess it's very cheap compared to the competition. It reallllly struggles working with ShopPay and I've had a lot of complaints about this. I'm ready to switch out I think. ----------- old review ------------- Working great so far, but I've just started. I sell calendars, so I need yearly subscriptions, which I was not able to find previously elsewhere (tho it may exist now). Support has been very helpful and this app seems to have TONS of features and seems reasonably priced. I'm not 100% sure if the subscriptions will work perfectly yet, as I have several months to wait for real-live subscription orders to come in. But I've been very impressed with all the customizations possible.

Store Using app Total reviews Average rating
NeuYear.net Over 2 years 5 2.6
Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share
March 14, 2023

The Appstle team is so quick to respond and they're great to work with. We're excited to see how subscriptions will increase our revenue!

Store Using app Total reviews Average rating
Date Lady 3 months 8 5.0
Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

1 / 5 Share
March 13, 2023

My company has been using this app since September 2022. In that time, our experience has been awful. Do not be fooled by the many 5 star reviews. We went with this app because of the "excellent reviews". Here are the reasons why you shouldn't go with this app: The support team is completely uneducated on the app and could not help me with any issues I brought up from the start. We switched from WooCommerece to Shopify and Appstle promised that we could transfer our previous subscriptions over. The process was on-going even after launching our Shopify site. The support team kept telling us different things and promising a quick turn around, none of which happened. Additionally, the company behind the app is incredibly dishonest about what the app can do and how much it costs. And to make matters worse, the company frequently makes changes to the app without any warning. These changes often break the app, leaving users like myself frustrated and unable to operate our businesses effectively. It's incredibly frustrating to have to constantly worry about whether or not the app will work the way it's supposed to. They recently changed what customization you have control of based on what tier you pay for without telling us. So our widget broke and lost all of our branding. When I contacted support, they asked if we had made any changes to the widget and they didn't understand what "branding" is. I had to dig around the app to discover that they had made this change. Now they want us to pay 3 times what we are currently paying them on a monthly basis. Lastly, the app has a horrid UI/UX design. The layout is confusing and difficult to navigate, and the overall user experience is not enjoyable. It feels like the developers put little thought into making the app user-friendly, which is unacceptable given the high cost of the subscription. Overall, I would not recommend this app to anyone. It's not worth the headache and hassle that comes with it. These are just a few issues we have had over the last 6 months, the list is a lot longer. Save your money and look for a better option elsewhere.

Store Using app Total reviews Average rating
CLN&DRTY Natural Skincare 7 months 3 3.7
Developer Reply

Dear Merchant, I am the co-founder of Appstle. I am sorry to hear that your experience with us hasn’t been great. I went through your tickets. Addressing the main one, in Shopify, whenever a product is deleted/recreated or a variant is updated, a new variant ID will be created. Hence the variants from your old contracts will not be present on Shopify. It will need to be updated. This would be true on any other app as well. However, we do have automation triggers for that at Appstle. On the Migration front, we were restricted by the data we got - as in, it had missing pieces that were critical for a seamless transition from the competition app. That is why we had to go back and forth with you. It’s unfortunately not possible to speed up the migration if the data isn’t right. I would love to personally jump in and see how I can help ensure you have a smooth move from WooCommerce and address any other doubts you may have. Skincare is one of the niches of Appstle, and we have hundreds of skincare category merchants who are very happy with us. I would love to jump on a call to ensure that you are one of them. Please reach out to me at [email protected] --Update We have made improvements in our UI/UX and made it easier and more intuitive for merchants to update settings. Just look at our more recent reviews! We would like you to give us another try and let us know what you think of our new onboarding flow.

5 / 5 Share
March 11, 2023

Very happy so far. Staff helped me with the set up and so customisation issues. Looking forward to using it.

Store Using app Total reviews Average rating
Zojo Elixirs 23 days 2 5.0
Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share
March 10, 2023

Appstle is great! I'm currently using the free version and it's completely serving my needs. We're a startup with a small handful of subscribers right now. Honestly, the best part of using Appstle is their lightning-fast customer response team available via chat. There are lots of small technical issues and questions that come up, and it has been incredibly useful to be able to reach out to someone in real time.

Store Using app Total reviews Average rating
Weekday Food About 2 months 1 5.0
Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share
March 9, 2023

Support disponible, l'application semble bien fonctionner pour le moment. J'espère que cela va durer dans le temps

Store Using app Total reviews Average rating
Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share
March 4, 2023

Appstle has incredible / fast customer service. The merchant can edit a lot of settings too. So far I am really impressed!

Store Using app Total reviews Average rating
Wild Lather 16 days 1 5.0
Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share
March 4, 2023

Momna was amazing. She solved our technical issue in record speed and her customer service was second to none. I would highly recommend this subscription app.

Store Using app Total reviews Average rating
Vital Everyday Australia 14 days 1 5.0
Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share
March 2, 2023

Great support and easy set up. Variety of different options and subscriptions available to be custom tailored.

Store Using app Total reviews Average rating
Live Evolved Over 1 year 3 5.0
Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

3 / 5 Share
March 16, 2023

Update to my review: In searching for further assistance, the support team became less and less responsive, making it much more difficult to receive help in a timely manner, often being left with messages that never got responded to at all. A time zone mixup didn't help matters either. I am still waiting for a response to a query from over 17 hours ago. App is very user friendly, and has great levels of customization even at the most basic package. The support team is amazing, they are very quick to help answer questions and solve issues, and are happy to help with additional custom support when needed. This app and its support team provide everything we need for our subscription platform.

Store Using app Total reviews Average rating
Valli Wine 30 days 2 4.0
Developer Reply

Hi, This is Ria, the co-founder of Appstle. We hope all your issues are sorted now, and that our app is working smoothly. We have also beefed up the number of support engineers in the non-US work hours, since the time of your review, to ensure we have strong 24x7x365 support. Please feel free to email me at [email protected] or at [email protected] anytime if you need any more help. Thanks,

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