All reviews

Rating Breakdown

  • 5
    96% (3,713 ratings)
  • 4
    3% (108 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (34 ratings)
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5 / 5 Share

Oct. 3, 2024

Great app and great customer support. It allows us to make a considerable amount of recurring revenue monthly via subscriptions and customers have full control - they can skip, pause, edit or cancel subscriptions.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve

5 / 5 Share

Oct. 3, 2024

Fast help within minutes of reaching out, fixed the issue very quickly.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Oct. 3, 2024

The app is great. Customer service resolved all my issues with the app!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve

5 / 5 Share

Oct. 3, 2024

I am continually impressed with the support I get from the team at Appstle. Although the program is generally easy to use, I have run into some questions and they are always very responsive and helpful.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Oct. 3, 2024

Wonderful customer service. We are new to the subscription feature so still learning, but so far seems really good.

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve

5 / 5 Share

Oct. 3, 2024

Great service, great app, overall very happy!

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Oct. 3, 2024

I loved this App, it covers everything you need for a good subscription website. And the client support/services provided by this app's engineer is just fabulous. They are very supportive, they are smart and addresses your concern very well. I availed the support from Maya and Harris and my issues were promptly taken up and adderessed nicely.

Store

My Store

Using app

--

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve

5 / 5 Share

Oct. 2, 2024

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve

1 / 5 Share

Oct. 2, 2024

They make changes in production without notifying customers, resulting in customer portal downtimes of more than 12 hours. Or they upload new features without testing them properly with the result that “things” appear that don't work or don't fit the aesthetics of the portal. Most of their support tickets take between 24-48 hours to resolve because their agents have limited knowledge and have to pass the issues to their developers. Some of these issues result in financial and reputational losses for those of us who use Appstle. They do not calculate shipping rates correctly, so many times orders are shipped without shipping costs and this means losses. And much more.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Dear Merchant, This is Ria, the co-founder of Appstle. I apologize for the inconvenience you faced. I have reviewed your concerns and connected with the Merchant Success Head, who will contact you to discuss any remaining concerns related to your store. We hope things are now working smoothly and as expected! Please do not hesitate to contact me at [email protected] or [email protected] if you have any other questions. We are available 24x7x365.

5 / 5 Share

Oct. 2, 2024

Pretty complicated to customize without coding knowledge, BUT support did it all for me, so i didn't have to do any of that myself. Very responsive and quick.

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Oct. 2, 2024

Excellent customer service and highly customisable offerings.

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve

5 / 5 Share

Oct. 2, 2024

Amazing customer service and seems to be working very well

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Oct. 2, 2024

Sean is the best! Super helpful and very quick responses. Amazing team and amazing app!!

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve

5 / 5 Share

Oct. 1, 2024

Switching over from recharge given the crazy fees the charge. Still early days on appstle but so far it's been great. Way more functional and the support is 100x better. So glad I found this app and team!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Oct. 1, 2024

App is simple. But has the best value for the $ once you learn it. No transaction fees and reasonable pricing. Support team is best in class too.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve

5 / 5 Share

Oct. 1, 2024

Me ha atendido Sebastian y ha sido muy atento! Ha solucionado todas mis dudas, problemas y se ha mostrado dispuesto a ayudarme en todo momento. La app es muy cómoda de usar y cubre todas mis necesidades actuales.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Oct. 1, 2024

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Oct. 1, 2024

I am very happy with the app and with the support.

Using app

About 2 years

Total reviews

4

Average rating

2.8

Developer Reply

Thank you for the great review! Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Oct. 1, 2024

the personal is very kind and helpful, I highly recommend

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Oct. 1, 2024

Very helpful and responsive customer service.

Using app

8 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for the great review! Reviews like yours motivate us to work hard and continuously improve.