tawk.to Live Chat

Hi Wishyworld, Thank you for choosing tawk.to and for sharing your review with the community! We are happy to know that you find our chat widget easy to use. The tawk.to app will always be free! Ultimately, we believe you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Opherty Ciocci, Thank you for choosing tawk.to and for recommending tawk.to to the community! We are happy to know that you love our product! If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min

Hi Wilkes Riley, Thank you for choosing tawk.to and sharing your challenge here. We value your feedback and will continue to work on improving our products and services. The Shopify integration with tawk.to can be found directly on the Shopify App Store. It takes only seconds to add your tawk.to widget to your Shopify account. To download the tawk.to app from Shopify, follow the steps below: 1. Log in to your Shopify dashboard. 2. Visit https://apps.shopify.com/tawk-to. 3. Click the Add app button for the tawk.to app. 4. Select the green Install app button to continue. You'll then be prompted to log in to your tawk.to account and give permission to Shopify. 5. Then log in to your tawk.to account from the tawk.to app in your Shopify dashboard and choose the property and widget you would like to add to your site. The widget will be added to all pages of your Shopify site. Helpful link: https://help.tawk.to/article/shopify An alternative way to integrate tawk.to with your Shopify site is to copy and paste the tawk.to widget code into your site's HTML before the closing body tag. Helpful link: https://help.tawk.to/article/adding-a-widget-to-your-website If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

Hi Grazinagum, Thank you for choosing tawk.to and for sharing your review with the community! We are happy to know that you find our app to be the best in the market! Great news! We have just released a major update to our chat widget. See our latest release here: https://www.tawk.to/category/updates/ This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min

Hi The Pet Plug, Thank you for choosing tawk.to and for sharing your review with the community! We are happy to know that you love our product! We appreciate the feedback and we thank you for the continued support of our product. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Mondo Porter, Thank you for choosing tawk.to and for giving us a 5-star review! We appreciate your feedback and are happy to know that our widget helped convert sales for your business. Our tawk.to app can easily be accessed via web browser, desktop and mobile apps. Check out the links below to download the app: Windows App: https://www.tawk.to/tawk-to-for-windows/ MAC App: https://www.tawk.to/download-the-tawk-to-mac-osx/ iOS app: https://apps.apple.com/app/tawk-to/id907458277 Android app: https://play.google.com/store/apps/details?id=to.tawk.android If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Boutiquekom Thank you for choosing tawk.to and for sharing your review with the community! We are happy to know that you love our product and find our chat widget easy to use. Our tawk.to app can easily be accessed via web browser, desktop and mobile apps. Check out the links below to download the app: Windows App: https://www.tawk.to/tawk-to-for-windows/ MAC App: https://www.tawk.to/download-the-tawk-to-mac-osx/ iOS app: https://apps.apple.com/app/tawk-to/id907458277 Android app: https://play.google.com/store/apps/details?id=to.tawk.android If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Slick Lips, Thank you for choosing tawk.to and for sharing your review with the community! I've put together a few links to help you with your site. The following will help you better understand and navigate the dashboard: 1. The tawk.to Help Center https://help.tawk.to/ 2.The tawk.to Academy https://www.tawk.to/academy/business-messaging/ The following links will help you set up and customize the widget: 1. Changing the appearance of the chat widget https://help.tawk.to/article/changing-the-appearance-of-the-chat-widget 2. Changing the greetings on your widget https://help.tawk.to/article/changing-greetings-on-your-widget 3. Using the Pre-Chat Form https://help.tawk.to/article/using-the-pre-chat-form 4. Customizing the widget header and body cards https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any other questions or require assistance, we have a 24/7 support line you can reach out to. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Franticfind, Thank you for choosing tawk.to and for giving us a 5-star review! The tawk.to app will always be free! Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will. If you have any other questions or require assistance, we have a 24/7 support line you can reach out to. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Luxor Apparel, Thank you for supporting tawk.to and for recommending us to others! We are happy to know that you find our chat widget easy to use. We thank you for the continued support and we hope you have seen success by using our product in your business. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Blackbeltshop, Thank you for supporting tawk.to and for sharing your review in the community! We appreciate your feedback and are happy to know that our widget helped your business. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Boondock Creek, Thank you for choosing tawk.to and for sharing your challenge here. Changing your notification settings may depend on the iOS version that you have. You will have to enable the 'Allow Notifications' setting for the tawk.to app or change the alert styles. For iOS 12-14, you may need to change the Show Previews setting for your notifications or the appearance of your Notification Grouping. Visit this link to learn how to set up alerts for tawk.to on the iOS version of your phone: https://help.tawk.to/article/why-am-i-not-getting-notifications-on-ios We have just released a major update to our chat widget. See our latest release here: https://www.tawk.to/category/updates/ Our Widget Cards allow you to personalize the content of your chat widget. You can add any kind of content to your chat widget, including videos, images and a search bar. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

Hi Hollie S Designs, Thank you for choosing tawk.to and for giving us an amazing review! We are happy to know that you love our product and find it easy to use. Great news! We have just released a major update to our chat widget. See our latest release here: https://www.tawk.to/category/updates/ This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min

Hi Buddhas Orchard, Our Customer Service team is happy to know that you gave them great feedback and have recommended our tawk.to app to this community! We thank you for the continued support and we hope you have seen success by using our product in your business. If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min

Hi Martmg, Thank you for choosing tawk.to and for giving us a 5-star review! We are happy to know that you find our chat widget customizable and easy to install. Great news! We have just released a major update to our chat widget. See our latest release here: https://www.tawk.to/category/updates/ This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min

HiMbkplanners, Thank you for choosing tawk.to and for sharing your challenge here. We value your feedback and will continue to work on improving our UI design. We have just released a major update to our widget. See our latest release here: https://www.tawk.to/category/updates/ Our Widget Cards allow you to personalize the content of your widget. You can add any kind of content to your widget, including videos, images and a knowledge base search bar. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards The tawk.to Dashboard supports Google Chrome and other known browsers (Safari, Opera, Firefox and Edge). We have a 24/7 support line that you can contact for urgent matters. Our live agents are always available to assist you. Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

Hi U R B A N Fashion, Thank you for choosing tawk.to and for sharing your review with the community! We are happy to know that you find our app to be the best in the market! The tawk.to app will always be free! Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will. If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min

Hi Le Tablier Bleu, Thank you for choosing tawk.to and for sharing your challenge here. There is an easy fix if you encountered issues when installing the tawk.to chat widget on your Shopify dashboard. Follow the steps below to install the chat widget: 1. Clear your browser and cookies. 2. Log in to your Shopify dashboard. 3. Visit https://apps.shopify.com/tawk-to. 4. Click the Add app button for the tawk.to app. 5. Select the green Install app button to continue. You'll then be prompted to log in to your tawk.to account and give permission to Shopify. 6. Then log in to your tawk.to account from the tawk.to app in your Shopify dashboard and choose the property and widget you would like to add to your site. The widget will be added to all pages of your Shopify site. Helpful link:https://help.tawk.to/article/shopify An alternative way to integrate tawk.to with your Shopify site is to copy and paste the tawk.to widget code into your site's HTML before your site’s closing body tag. For more information, read this article: https://help.tawk.to/article/adding-a-widget-to-your-website You can reach out to us 24/7 for support with any urgent matters. Our live agents are always available to assist you. You can also email me at [email protected] or book a call here: https://calendly.com/siennarubio/30min.

Hi Marionsfashionloft, Thank you for choosing tawk.to and for reaching out. There are two ways to add the tawk.to widget to your site. #1 - Copy and paste the tawk.to widget code into your site's HTML before the closing body tag. Helpful link: https://help.tawk.to/article/adding-a-widget-to-your-website #2 - Use the Plugin for Shopify. To download the tawk.to app from Shopify, follow the steps below: 1. Log in to your Shopify dashboard. 2. Then visit https://apps.shopify.com/tawk-to. 3. Click the Add app button for the tawk.to app. 4. Select the green Install app button to continue. You'll then be prompted to log in to your tawk.to account and give permission to Shopify. 5. Then log in to your tawk.to account from the tawk.to app in your Shopify dashboard and choose the property and widget you would like to add to your site. The widget will be added to all pages of your Shopify site. Helpful link: https://help.tawk.to/article/shopify Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

Hi Vapepeople, Thank you for choosing tawk.to and for sharing your review with the community! Our Monitoring feature shows real-time visitor activities. If your visitor has a chat history, you can also view their navigation activity. To learn more about Monitoring and Chat sessions, visit this link: https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions Our BAN feature can help restrict spammers and other unwanted users from accessing your widget. You can activate this feature with the following options: 1. Banning a visitor You can ban specific visitors from your active chats and offline messages. Visit this link to learn more: https://help.tawk.to/article/banning-a-visitor 2. Banning/blocking the widget by location You can block a specific country to hide the widget from visitors from that country. Helpful link: https://help.tawk.to/article/blocking-the-widget-by-location If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min