Tidio Live Chat & AI Chatbots
Boost your Shopify store with Tidio Live Chat & Chatbots
Rating
4.7
feedback
1,924
chart
#338
All reviews
Rating Breakdown
Review RSS Feed
March 22, 2022
Amazing app, and you can get so much out of Tidio if you set it right. Don't hesitate to talk with their representatives if you have any confusions in setting up your chatbots accurately.
Thank you for your review! We are really glad to hear that you enjoy our product!
March 21, 2022
It's been great so far. I have connected with a couple of prospective customers. It looks professional compared to other standard chat platforms. Very good customer support too!
Thank you, we are glad to hear that you have already gathered some leads! If you happen to have any further questions, you know where to find us!
March 21, 2022
A great livechat for a website, and a very friendly support, I would recomment this livechat, one of the best options from available!
Thank you for the lovely review. We hope that you will keep enjoying Tidio :) Should you need any help simply reach out to us.
March 18, 2022
Great! Easy to set up. Can provide more on-brand messaging to work with store theme for product roadmap.
Thank you for your review! We will discuss your feedback with our product team and hopefully become a five-star app for your needs! :)
March 18, 2022
Great app - really drives potential customer engagement. I am currently on the free plan, but will be upgrading to paid plans soon.
Hello! Thank you very much for your kind review :) We are really glad that you are enjoying Tidio so far. Please let us know if you need any guidance, or have any suggestions or ideas. We'd love to hear them!
March 17, 2022
Awesome customizations and their support team are stellar! Our customers are happy and so are we. Thanks Tidio team!
Thank you very much for your kind review :) Glad to hear that you are enjoying Tidio so far. Do not hesitate letting us know if you need any assistance!
March 16, 2022
Really great app and Mike was super helpful dealing with my query and setting up Tidio for me. Great
Thank you for your lovely feedback. You did all the heavy lifting, we simply provided guidance. :) should anything come up, reach out and we'll help!
March 16, 2022
Only just downloaded Tidio 2 days ago, so far it's fantastic! I have to say it was without a doubt by far the easiest set-up out of any app I have used. I couldn't believe how quick it was and how little I had to do (no coding at all, wooo!!). After installing I had a few question about how to set various things up and support were immensely helpful. I was chatting with Mike he was awesome - shout out Mike! There is so much functionality it's crazy. It will be a gradual, process I think to slowly increase what I utilise out of it over time. 10/10 would recommend!
Thank you so much! It was a pleasure helping you with your questions! Should you come across any follow-up questions, new ones or some issues just reach out and we'll do our best to help!
March 14, 2022
I added Tidio not thinking much of it, but it has really great automations. I can't be there all the time, and it makes my store seem so much more professional. I am pleased with this app.
Thank you for the kind words! We are glad that you are enjoying our chatbots feature, there is more to come, so stay tuned. If you happen to have any questions or issues, do not hesitate to message us!
March 14, 2022
We are trialling live chat and so far so good. Easy to use - the chat help received as also great. First day using it so will have more feedback later in the week.
Thank you for sharing the review! Glad to hear you are finding Tidio easy to use. Should you have any questions or any issues come up just let us know via chat or email.
March 10, 2022
I love using the app because it has so may features and it honestly helps in growing my biz. Thanks!
It is great to hear we are helping you to grow your business and that you are enjoying the app! Should you have any questions regarding Tidio, just let us know! :)
March 8, 2022
This is a really easy to use chat app. We have definitely connected with our customers better. The developer was super helpful. Well done.
Thank you so much for the lovely review! It's been a pleasure helping you out! :) Should you need additional help just let us know!
March 7, 2022
Operators respond instantly and I am really satisfied with this service for customer management and accountability
Thank you for your honest review, we really appreciate your kind words! If you happen to have any questions, let us know via Live Chat!
March 3, 2022
Me gusta mucho esta app. El servicio al cliente es genial y me ayudo a solucionar problemas de instalación. Espero que me ayude a aumentar mis ventas. Gracias!
Thanks a lot for the five-star review and for taking the time to submit it! And we're absolutely sure your sales will now increase. :)
March 1, 2022
Great and easy app to use as chatbot, just need to find out how i can set the automated bots up. That's something that i don't understand yet. Update: few Minutes after writing this review and giving four stars, support already contacted me and helped me out. So no problem's now and updated to 5 stars. Thanks for the quick support
Hi! Great to hear you like our app! If you need some help with the chatbots you can have a look at our chatbots articles here: https://help.tidio.com/docs/tidio-start-with-chatbots or just contact us via our live-chat or [email protected] email. Our Customer Service staff will be more than happy to answer any questions you may have :)
Feb. 24, 2022
Great and quick support! I used the chatbot for some help and got very quickly response. It looked complicated at the beginning but once you understood the logic it is easy to manage yourself.
We do our best to provide fast and reliable support both with our chatbots as well as with our live support agents. Let us know should you need more assistance! :)
Feb. 23, 2022
I love tidio! best app in the world to connect with your visitors. I just tried it for the fist time and im blown away!
We are glad to hear we made such a good impression! We'll do our best to keep up the good work!
Feb. 22, 2022
AMAAZZZINGGGG. so easy to use and customer service is prompt with replies. Helped me so much especially the integration part with to link Klaviyo using another app. Thank you so much!
Thank you for your kind words, we do our best to reply to questions as fast and as best we can! Glad to hear you like our integration options! Should you need more help just let us know :)
Feb. 22, 2022
Apenas estoy iniciando su uso pero me resulta muy practico ya que puedo dirigir tanto el chat de la web como de la pagina de fb en un solo lugar y desde mi celular, las notificaciones son al instante!!! hasta ahora todo excelente la aplicacion movil y la version web son muy faciles de usar y entender cualquiera podria usarla sin ningun problema
Feb. 21, 2022
I really like this app, it works as I expected. It is what I was looking for. Its tells you when you have a new visitor and the message appears right away.
Thank you for leaving us some feedback! I really hope that you will keep enjoying Tidio!