All reviews

Rating Breakdown

  • 5
    89% (2,244 ratings)
  • 4
    5% (117 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    5% (121 ratings)

Reviews with Text

  • 98% (2,466)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 3, 2022

The service you'll receive from this company is OUTSTANDING. More app providers can learn from this. At every hour of the day, they will answer your emails in minutes. Thank you for making the integration smoothly.

Store

KHAIZEN

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

Garlic was a wonderful help! Immediately helped me set up the translations I wanted and even embedded the button for me. Had some issues with a banner pop-up that Garlic also took a look at for me. Amazed by this customer service 10/10

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

I always work well with the team, they are efficient and quick in their work.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

Had a great support by Charlotte! Totally recommended!! The translations are perfect and I'm very happy i find this app and Charlotte to help me setup everything

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

I use this app to translate my site from English to German and French. With the help of Flora( chat box) I managed to implement the translation, although with German was not working in the beginning. As far as I checked, the French translation is ok but the German version need editing.

Store

Apiphen

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

Its a very good app, easy to use and helpful customer service! Thanks a lot to Cassie, she has been the best help. Now everything work great. This app was better for my shop, because I need to translate multiple languages, convert currency and most important I can edit some automatic translating mistakes. A few problems I did come across is that I can't edit third party auto translation which is a headache and they need to look into this asap.

Store

WãHat

Using app

8 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 2, 2022

A very app, but I would appreciate a little more transparency. In particular, they don't clearly mention that translations are for only 1,000 products in most of their plans. This should be mentioned in the plan comparison. Otherwise, a very good tool.

Using app

7 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Aug. 1, 2022

Muito bom o aplicativo a Charlotte que me indicou e gostei muito. Ele traduz sua página para muitas línguas você vende mais.

Using app

5 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

Sehr coole App, Tailor hat mich direkt im Chat erwischt bei der Einrichtung und mich superschnell durch den Prozess begleitet. Hätte ich gewusst, dass es so schnell und einfach geht, hätte ich es direkt früher gemacht. Vielen Dank!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

Very good service! Was able to help me with my problem in a quick and efficient manner! very pleased

Using app

18 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

Best customer service I ever have had on an app! Extremely quick and helpfull, thanks a lot team!! :) Thanks a lot FLORA, the best of the best!!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

Hab heute binnen weiß nicht was, 30 Minuten oder so, den gesamten Jewelry Shop von Hoffnungsträger Yoga Jewelry übersetzen lassen in 5 der meist gesprochenen Sprachen in Europe. Hatte Hilfe von einer Admin namens Flora. Sie hat einen Top Job gemacht. Super schnell und sehr hilfsbereit. War ein wenig anspruchsvoll, weil das alles über den Chat lief und die Bilder dort zu klein sind, um sie zu lesen. Ich hab dann mit rechter Maustaste aber die Bilder gespeichert und in PPT kopiert. Ging dann viel besser, sie zu lesen. Vielleicht würde ein PDF helfen, was Transcy schicken könnte. ;-) Aber der Support an sonsten war echt super und ich hab schon mal reingelesen. Ich glaube, die Texte sind alle total super übersetzt. Wahnsinn, was Tech heute kann. Ich bin tief beeindruckt. Übrigens hab ich mich halt einfach nicht von den schlechten Kommentaren verrückt machen lassen. Die App läuft Hammer und super Ergebnisse!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

Very responsive customer service and extremely helpful. Customer service and expertise makes it everything stress free. Thank you!

Using app

About 1 hour

Total reviews

5

Average rating

4.4

5 / 5 Share

Aug. 1, 2022

I have used this app to help me perform translations from Japanese to English for my website, I really like how it handles language translation, it has helped a lot in growing our website business, it would be great if it could load translations quickly.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2024

The app is very versatile and handles translations and currencies well. If there has been any issues we have got friendly help very fast.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2022

thanks shen for guiding me inside the transcy-multiple-languages app overall this app is awesome and amazing

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2022

Eileen was great, she helped me figure out my problem and fix all languages on my site within 10 minutes! Great CS!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2022

Servicio de soporte increíble, le app se ajusta mucho mejor al tema del sitio y es bastante personalizable. Cualquier duda el soporte siempre esta super disponible para ayudar, recomendado!

Store

Fantini

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2022

Excellent!!! I love this app so much. It's a great app. So far this is one of the best apps in shopify apps store...

Using app

21 days

Total reviews

14

Average rating

5.0

4 / 5 Share

July 29, 2022

Tuve dudas con la instalación y solicité ayuda en e chat de soporte técnico. La persona al otro lado ha sido muy atenta y tiene conocimiento más que suficiente para orientarme

Using app

About 2 hours

Total reviews

1

Average rating

4.0