Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.8
feedback
10,202
chart
#63
All reviews
Rating Breakdown
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Oct. 28, 2024
This is by far the best supplier, top tiers suppliers & Top Tier pricing
Store
My Store
Using app
2 days
Thank you for your feedback! It’s fantastic to hear that you’ve found a top-notch supplier with great pricing. Your support is greatly appreciated!
Oct. 28, 2024
the customer support is very effective!
We're glad to hear that! Effective customer support can make a huge difference in your experience. If you have any specific examples of how they helped you, We’d love to hear them!
Oct. 28, 2024
Store
Mi tienda
Using app
5 days
Thank you for the five stars! Your support means a lot, and we're glad to hear you had a great experience. If there’s anything else you’d like to share or suggest, feel free to let us know!
Oct. 28, 2024
very professional customer support, just that some products arent available when i sent a product request, but if you guys can fix that then everything else is perfect! and maybe the speed on the product requests can use some work too since ive had requests take like 5 days to return. but overall a good experience just the speed and product availabilty needs work.
Thank you for your detailed feedback! It's great to hear that you had a positive experience with the customer support team. I appreciate your insights on product availability and request response times—those are important areas for improvement. Your input helps make the service even better!
Oct. 28, 2024
good customer service. Helped me get my account sorted out in minutes due to an error on my side Thank Ian
Thank you for your feedback! It’s wonderful to hear that Ian was able to assist you quickly and efficiently.
Oct. 28, 2024
very helpful support
We're glad to hear that! Having supportive customer service can make a big difference in running a business. If you have any specific experiences or examples, feel free to share!
Oct. 28, 2024
Zendrop is great for dropshipping. I especially love their customer service - I am up at all hours working on my business and I can rely on their customer service team to respond in a timely matter. Sometimes even at a very odd hour. Despite some technical issues they experience periodically on their end (which is understandable since they are also a business that is constantly improving), I still think Zendrop is the best on the market and is my primary dropshipping vendor. I highly recommend Zendrop
Thank you for sharing your experience with Zendrop! It’s great to hear that our customer service has been so reliable for you, especially during those late-night hours. Your feedback about their commitment to improvement is also valuable.
Oct. 27, 2024
This platform has excellent customer service
Thank you for your feedback! We're glad to hear you’re experiencing excellent customer service. Your support means a lot to us!
Oct. 27, 2024
i do not have any custamer and product
We're sorry to hear that you're facing this issue. Please reach out to us at [email protected], and we’ll investigate what happened with your account. Your satisfaction is important to us!
Oct. 27, 2024
Fantastic customer service so far. The support team are quick and helpful.
Store
My Store
Using app
22 days
Thank you for the fantastic feedback! We're thrilled to hear that our support team has been quick and helpful. Your satisfaction is our priority!
Oct. 27, 2024
Great app for Drop shipping! Customer service is fast and helpful
Thank you for your feedback! We’re glad to hear that you find the app great for dropshipping and that our customer service is fast and helpful. Your support means a lot to us!
Oct. 27, 2024
Removed money for no reason
We're sorry to hear that you've experienced this issue. We take these concerns seriously and want to help resolve it. Please reach out to us at [email protected], and we’ll investigate what happened with your account. Your satisfaction is important to us!
Oct. 27, 2024
5/5 Great app, simple and fast. Special thanks to Faye from the support team for being so helpful and patient with a non-native English speaker like me <3
Thank you for the wonderful review! We’re thrilled to hear that you find the app simple and fast. We're also glad to hear that Faye provided such helpful and patient support! Your feedback is greatly appreciated!
Oct. 26, 2024
Zendrop removed aliexpress feature terrible app
Thank you for your feedback. We’re sorry to hear you’re unhappy with the recent changes. We’d like to understand your concerns better, so we’ll reach out to discuss this further and provide alternatives.
Oct. 26, 2024
I use Zendrop for my Shopify store, and it's a blast! The platform is easy to use and integrates perfectly with Shopify, making it easy to import products and manage orders. Support is responsive and always ready to help.
Thank you for the great feedback! We’re excited to hear that you’re enjoying Zendrop for your Shopify store and that the integration has made things easier for you. It’s fantastic to know our support team has been responsive as well. Your satisfaction means a lot to us!
Oct. 26, 2024
This app is AMAZING. I can't express how helpfull the team is, how fast they reply and how much they care to help. 10/10
Thank you for the amazing feedback! We’re thrilled to hear that you find our team helpful and responsive. Your support and 10/10 rating mean so much to us!
Oct. 26, 2024
I certainly recommend this App, Provide Quick response and very supportive
Thank you for your recommendation! We're glad to hear that you found the app supportive and that our team provided quick responses. Your feedback is greatly appreciated!
Oct. 26, 2024
I had a few questions in regards to Halloween sale, and Ivan from the chat team would very nice and helpful - he explained all in details and i decided to make a purchase.
Thank you for sharing your experience! We're thrilled to hear that Ivan provided you with helpful and detailed assistance regarding the Halloween sale. We appreciate your decision to make a purchase and are here to support you anytime!
Oct. 26, 2024
The customer responses are fast and good
Thank you for your feedback! We’re happy to hear that you find our customer responses fast and helpful. Your satisfaction is important to us!