All reviews

Rating Breakdown

  • 5
    83% (8,358 ratings)
  • 4
    14% (1,401 ratings)
  • 3
    2% (184 ratings)
  • 2
    0% (42 ratings)
  • 1
    1% (127 ratings)
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5 / 5 Share

Oct. 18, 2024

Amazing customer support. Very fast to respond.

Using app

12 days

Total reviews

9

Average rating

4.6

5 / 5 Share

Oct. 18, 2024

Ain't gonna lie this is the best supplier, fulfillment, and many more. I literally got $100 order credit with plus plan which is giving me room to spend and the customer service is top notch ngl. If you're not using this as sending your product i don't know what you are doing

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

The team at Zendrop is amazing! They respond very quickly to my questions and have been sourcing products at great prices and fast shipping time

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Very helpful and fast support!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Super helpful and amazing customer service

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Very helpful support

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're pleased to hear that you found our support helpful. We're always here to assist you!

5 / 5 Share

Oct. 17, 2024

Zendrop team always try to help as much as possible. I like that the customers receive their orders sooner than other suppliers.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're glad to hear that our team is providing the help you need and that customers are enjoying quicker delivery times. Your satisfaction is our priority!

5 / 5 Share

Oct. 17, 2024

Great app, customer service is fast and efficient

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're thrilled to hear you find our app helpful and our customer service efficient. Your support means a lot to us!

5 / 5 Share

Oct. 17, 2024

Mycket hjälpsamma och lätta att få tag på. Jag är en newbie I detta och har många frågetecken.... de är väldigt hjälpsamma med alla mina newbiefrågor...m

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re glad to hear that our team has been helpful and supportive as you navigate your journey. Your questions are always welcome, and we’re here to assist you every step of the way!

5 / 5 Share

Oct. 17, 2024

Fast, friendly and fabulous! Am working on some Christmas POD mugs for my General Store, and support was quick, professional and friendly, helping me through the process.. I can't speak highly enough of them (Juan!!) and the way they have assisted. This is a great platform!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic feedback! We’re thrilled to hear that Juan and our support team made your experience smooth and enjoyable while working on your Christmas mugs. Your kind words inspire us to keep delivering great service!

5 / 5 Share

Oct. 17, 2024

all i can say zendrop is one the best support team and they are always there to answer any question. Any concern? Even I got charged $79 for my pused store but the support team sort it out straight away thanks zendrop

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing review! We’re so glad to hear that our support team was there for you and quickly resolved your concern. Your satisfaction means everything to us—thanks for choosing Zendrop!

5 / 5 Share

Oct. 17, 2024

The customer service is very good. I was able to have answers very easily in no time at all. I had all my issues resolved.

Store

My Store

Using app

About 4 hours

Developer Reply

Thank you for the wonderful feedback! We’re delighted to hear that our customer service met your needs and resolved your issues quickly. Your satisfaction is our ultimate goal!

4 / 5 Share

Oct. 17, 2024

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! We're glad you had a positive experience, but we’re always looking to improve. If there’s anything specific that could make your experience a 5-star one, please let us know!

5 / 5 Share

Oct. 17, 2024

Ian was a great help with my Zendrop account, I accidently purchased a pro plan and wanted a refund but instead I was offered 2 months free which I took more than happily. Will continue using Zendrop!

Store

My Store

Using app

7 days

Developer Reply

Thank you for sharing your experience! We're thrilled to hear that Ian was able to assist you and that you’re happy with the solution. Your continued support means a lot to us!

5 / 5 Share

Oct. 17, 2024

I've been using Zendrop for my Shopify store, and I couldn't be happier! The platform makes it incredibly easy to find and source products from various suppliers. Their integration with Shopify is seamless, allowing for smooth order fulfillment. Customer support is top-notch—responsive and helpful whenever I have questions. If you're looking to simplify your dropshipping process, I highly recommend Zendrop!

Store

My Store

Using app

About 2 months

5 / 5 Share

Oct. 16, 2024

i was in trouble make a mistake to connect other store then the one i have official. i was like, hope less and was thinking to buy again with my official store as i try a lot to re connect but i can not,..... then there was a Mrs.Shiza who help me out she is completely professional and very clam like her work 100%

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

It’s amazing to hear how Mrs. Shiza helped you resolve your issue! Professional and calm support can really make a difference in challenging situations. Thank you for sharing your experience!

2 / 5 Share

Oct. 16, 2024

Beste, ik heb mijn betalingen nog altijd niet ontvangen er is wel via zendrop in mijn rekening de kosten afgehouden. aan waar liggen de probleem kunnen jullie mij helpen aub

Using app

10 days

Total reviews

1

Average rating

2.0

Developer Reply

We're sorry to hear that you haven't received your payments yet, despite the costs being deducted from your account via Zendrop. We'll reach out to you to gather more details and assist you further.

5 / 5 Share

Oct. 16, 2024

Great Customer Service!!

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! It’s wonderful to hear that you had great customer service. Your feedback is much appreciated!

5 / 5 Share

Oct. 16, 2024

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five stars! Your support is greatly appreciated! 🌟

5 / 5 Share

Oct. 16, 2024

very good and very good support thank you so much

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! I’m glad to hear you had a great experience and found the support helpful. Your appreciation means a lot!