All reviews

Rating Breakdown

  • 5
    83% (678 ratings)
  • 4
    7% (61 ratings)
  • 3
    2% (14 ratings)
  • 2
    1% (7 ratings)
  • 1
    7% (55 ratings)

Reviews with Text

  • 95% (773)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 11, 2024

I have used the support team several times and every time they have been very helpful and solved the problem every time. Great job Support Team!

Using app

10 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your kind words! We’re thrilled to hear that our support team has been consistently helpful and effective. We’ll continue working hard to provide excellent service!

4 / 5 Share

Dec. 11, 2024

I think zendrop is worth giving a shot, the seem to be really organized, the customer service is very responsive - I will try there services and see how it goes

Store

Maxgrow

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! We're excited that you're giving Zendrop a try. We're confident you'll have a great experience, and if you need any support, our responsive customer service team is here to help!

4 / 5 Share

Dec. 10, 2024

they take to much time to process orders, like 3-4 days, but they are really good with the rest of the things

Using app

16 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your honest feedback! We're glad to hear that you're satisfied with the other aspects of Zendrop's service. We understand that the order processing time can be important, and we appreciate your patience. Your input helps us improve, and we'll take it into consideration as we continue to enhance the experience.

5 / 5 Share

Dec. 9, 2024

So far so good, i'm loving the customer service Zendrop has.. great job. and thank you for all the help..

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're so glad to hear you're enjoying the customer service and that it’s been helpful to you. We appreciate your feedback and look forward to continuing to support you!

4 / 5 Share

Dec. 6, 2024

I like that they help me! It didn't take long for them to respond back. And they were able to fix my problem fast!

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 6, 2024

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Very Helpful and Knowledgeable.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

i love it

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 10, 2025

Support help was quick and resolved the questions i had. very helpful.

Using app

7 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 1, 2024

great customer service, merjerrie especially was very helpful.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2024

its great no complains they are fast to resolve any issue and app is super easy to use.

Using app

5 months

Total reviews

10

Average rating

5.0

1 / 5 Share

Nov. 28, 2024

I had the opportunity to try Zendrop, but as soon as I installed it, I was charged a fee directly before I even started using it. So I immediately deleted it and sent it back to CJ dropshipping. I think you should not use it at all. It is an application that has a small number of products and requires money for everything. Good thing we have CJ.

Using app

5 days

Total reviews

4

Average rating

3.0

Developer Reply

We're sorry to hear about the unexpected charges and the issues you faced with Zendrop. Your feedback is important, and we understand your decision to switch to CJ Dropshipping. We will still reach out to you to further assist you.

5 / 5 Share

Nov. 27, 2024

Always very helpful

Store

TinyPix

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Great, easy to use app with many products. Pairing is easy and customer support is always ready. Definitely recommend!

Store

Miselux

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Zendrop ha sido una herramienta increíble para mi negocio. Su plataforma es fácil de usar y ha simplificado completamente el proceso de gestión de pedidos y envíos internacionales. La variedad de productos, la velocidad de procesamiento y el soporte al cliente han superado mis expectativas. Además, la integración con Shopify ha sido perfecta, lo que me ha permitido centrarme en hacer crecer mi tienda en lugar de preocuparme por la logística. Definitivamente recomendaría Zendrop a cualquier emprendedor que busque eficiencia y confiabilidad en su negocio de dropshipping. ¡Gracias por hacer las cosas tan simples!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

I encountered an issue disconnecting my TikTok Shop from Zendrop without disrupting operations. Resolving it required about an hour of collaboration between Zendrop and TikTok, as the disconnection couldn't be handled directly within Zendrop. Both representatives remained patient and persistent, ensuring all questions were addressed and solutions explored. Ultimately, TikTok resolved the issue, but the teamwork provided valuable insights. This experience highlights the importance of preparing for similar challenges in the future. We successfully achieved the desired outcome thanks to Zendrop's 24/7 customer support.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

I just had a chat with one of the customer representatives, and I must say, she was incredibly helpful! Her professionalism and willingness to assist made my experience smooth and stress-free. What an amazing person – truly a shining example of excellent customer service. Thank you, Shize,

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Zendrop has been a great introduction to Dropshipping. The customer service team are very responsive and help get to great outcomes for customers.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

The crew at Zendrop is always quick to respond. Amazing assistance with any issue or need. I could not ask for better customer service.

Using app

4 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Nov. 21, 2024

Too early. They are still working out details. Support is very confusing to work with. They will give your 3 answers to one question. I'm going to try to work with them, but very close to leaving. UGH!

Using app

6 months

Total reviews

4

Average rating

2.8

Developer Reply

We’re sorry to hear that you’ve had a frustrating experience so far. We understand how confusing support can be, and we appreciate your patience. We’ll make sure to look into this and get things sorted for you. Please hang in there, and we’ll do our best to help you through it.