Zendrop: AI Dropshipping & POD
Dropshipping & print on demand suppliers: 1M+ products, fast
Rating
4.3
feedback
1,138
chart
#274
All reviews
Review RSS Feed
Aug. 25, 2025
Uvek brz odgovor i prava informacija. Jako sam zadovoljan saradnjom sa njima.
Aug. 21, 2025
This company is complete BS. Nothing but issues upon issues. And to top it off with their extensive track record of inconveniences, they charge PREMIUM for below-average quality products. Want to use the $200 credits you gained as a sign-up bonus? Sure no problem. They'll only allow you to contribute 10% of it towards their already overpriced cost of goods. Do yourself a favor and get in contact with a real sourcing agent. Not these rip offs. If you don't know how, take the initiative and youtube it. Literally guides out there.
We’re truly sorry to hear about your experience and the frustrations you’ve encountered. Your feedback is important to us, and we’d like the opportunity to make things right. Please know that we have reached out to your email to assist you further on this.
Aug. 21, 2025
I want to thank Jobelle from Zendrop for the excellent support and patience in helping me fix a shipping issue in my store. She guided me step by step with clear instructions, and now everything works perfectly. Very professional, kind, and truly cares about customer satisfaction. Thank you, Jobelle, you did a great job!
Thank you so much for sharing your experience! We truly appreciate you highlighting the excellent support from Jobelle, it’s wonderful to hear how her patience and guidance helped resolve your issue. Feedback like this means a lot, and we’re grateful for your support!
Aug. 20, 2025
intentioanlly difficult to cancel subscription and uninstall.. extremely difficult to work with the support and no clear answers given as to whether i am actually unsubscribed or not after countless emails back and forth. the ap itself seems ok, but not great. so i went with an alternative however support here cannot tell me if i will continue to get billed, and cannot deactivate my account, and send me an email asking for my email address..? its just crazy how backwards they are in refusing to cancel my subscription and pretend to be confused as to my intentions to cancel.. poor support
We’re very sorry to hear about the difficult experience you’ve had with canceling your subscription. Thank you for sharing this feedback with us. We’ll be reaching out to you as soon as we can to further assist you.
Aug. 18, 2025
They are really very helpful in every way, I am lucky to work with them, I would like to thank the entire Zendrop team from here.
Thank you for your kind words! We truly appreciate your gratitude and are glad to know you feel supported by the our team. It means a lot to us!
Aug. 13, 2025
The support team, made up of both AI agents AND real, live persons (!), is absolutely fantastic! There is almost no delay at all in their responses to whatever your problem may be, and they dig in thoroughly to fix it for you. They also check back in with you afterwards, just to see how you are! No other "support" team or member has done that for me before. I cannot thank them enough for helping solve the multiple problems I was having.
Store
NetteStuff
Using app
8 days
Aug. 13, 2025
It’s rare to find a company that truly prioritizes its customers the way Zendrop does. The platform itself is easy to use, but it’s the exceptional support that makes all the difference.
Aug. 11, 2025
Their customer care service is top-notch - Fast, available and patient. Thumbs up, Zendrop. I particularly appreciate Shawn for his time.
Thank you for your wonderful feedback! We’re thrilled to hear you’ve had such a positive experience with our Customer Success Team. I’ll be sure to share your kind words with Shawn, he’ll be delighted to know his time and support made a difference. We truly appreciate your trust and look forward to continuing to support you!
Aug. 7, 2025
Nice app with plenty of options, but doesn't support bulk imports. Bad customer service. We were disturbed by AI-assisted replies of the customer service associate Nina Kayani.
Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you bringing it to our attention. We’ve reached out to you via email to better understand the situation and work on improving your experience with us.
Aug. 7, 2025
Outstanding Customer Support from Zendrop! I recently had to make a change to a customer order (#1095), and the support team—especially Nina—was incredibly helpful and efficient throughout the process. They not only understood my request quickly but also updated the product variants exactly as needed so the correct items could be sent to my customer. Their communication was clear, friendly, and professional. I felt supported the entire time and really appreciated their dedication to solving the issue. It’s great to work with a team that truly cares about their users' success. Thank you, Zendrop (and Nina in particular), for such excellent service. Highly recommended!
Thank you for the amazing feedback! We’re so happy Nina could help you with your order change and make the process smooth for you. Your trust means a lot to us, and we’re excited to keep supporting your success!
Nov. 25, 2025
un app consigliata il team pronto ad aiutare per qualsiasi problema prodotti eccellenti e tanto altro possibilità di creazione del bramd propio e tanto altro graie mille siete fantastici.
We’re sorry to hear about your experience and truly appreciate you bringing this to our attention. We’ve reached out to you via email to understand the issue better and work on a resolution together. Your feedback matters to us, and we want to make things right.
Aug. 2, 2025
This app zendrop cost me a lot of time granted I am new to this and maybe they saw me coming... I installed the free version unbeknownst to me it took over so many permissions all of my inventory I couldn't access I couldn't send emails I couldn't look at analytics nothing would work and I had no idea it was this app thanks to the Shopify AI I got it figured out.
Thank you for your honest feedback, and we’re really sorry to hear about the trouble you experienced. We understand how frustrating that must have been, especially as you’re just getting started. We appreciate you bringing this to our attention, and someone from our team will reach out shortly to look into this further and help make things right.
July 30, 2025
Customer service is lovely, if you can get past the AI to talk to the real agents they are very sweet. I was personally helped by Shiza and Shaun and received great service. The only downfall is getting past the AI some times.
Store
My Store
Using app
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July 24, 2025
Got all my questions answered by Shawn. He was very thorough, courteous, and understanding. Great first-time experience for me.
Store
My Store
Using app
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July 19, 2025
Mir wurde schnell und freundlich weitergeholfen. Der Kundenservice ist super freundlich und sehr geduldig, was ich besonders schätze, da ich zum ersten Mal mit Zendrop arbeite. Vielen lieben Dank an das ganze Team!
July 19, 2025
I’ve been working with a private dropshipping agent, who helps me source directly from 1688/factories, handles quality checks, and ships to Europe/USA within 7–10 days. They also support ERP integration with Shopify and offer all-in-one pricing (no hidden service fees). If you’re looking for more flexibility, better pricing, or faster fulfillment than what this platform offers, feel free to reach out QZ E-Commerce Company Whatsapp : +852 5980 6189
Store
My Store
Using app
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July 16, 2025
Customer services is extremely quick and very helpful. adding products is very seemless as well
July 16, 2025
Quick and helpful customer support. Hasnain was able to explain everything as simple as it was. So much quicker and better than AutoDS. 100 % recommend Zendrop.
July 15, 2025
Excellent. Top class. I am very impressed and satisfied with the service.
Store
My Store
Using app
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