Zendrop: AI Dropshipping & POD

Zendrop is an excellent app to use. Their team consistently supports my needs, and the service has been reliable and efficient. Thank you!

Trying to get my new Shopify store open and selling products was a disaster from the start. I could not get help from Shopify because everything lead to Q & A pages that didn't have ANY of my problems on there! Long long story short Zendrop customer support actually helped me with my Shopify problem and had me connected selling products in no time at all! Hats off to Zendrop!

The worst app on earth. They deduct money from your account without your permission, and you can only stop this by permanently closing your account. Secondly, they don't offer many products, and what they do offer is probably useless. Their customer service is terrible; they terribly disrupt my work and deduct large sums from my account for subscriptions to plans I didn't choose.

Overall, my experience has been good. The platform offers useful features, and once everything was set up, it worked as expected. The subscription process was smooth, and the service provides good value. I’d also like to thank Shiza, who represents Zendrop, for the support and professionalism. I appreciate the effort put into the product and look forward to continued improvements.

Incredibly friendly and helpful support.

Love the app! Really great to start out with Dropshipping! Got my first 8 sales in 4 days. Mariane was very helpful! Let's get the road to freedom!

It wont fulfill the order

I'm loving Zendrop. I did alot of research before choosing a dropshipping platform and over and over i heard that Zendrop was the best or atleast in the top 2 and I find that to be true. They have very good products, its easy to import them to you're store and fulfill the products, great customer service and they have a coaching system and an academy that literally teaches you everything you could ever need to know, not just about Zendrop but about drop shipping in general and if that's not enough, there is a community chat that is very active with people helping eachother. Did I say fantastic customer service? With all of that, I felt compelled to give a review and 5 star rating.

They have a great support team, and the products I linked to my store are of good quality.

Dear Zendrop Support Team, I am writing regarding an order that is extremely overdue. The customer should have already received their package by now, and unfortunately, they have filed a formal complaint via email due to not receiving it. As you know, for anyone working with dropshipping, chargebacks are one of the biggest risks we face, and delays like this put my business in a very difficult position. Please, I kindly ask that you ship this order immediately. Send whatever stock, model, or substitute you may have available – but I urgently need this order dispatched without any further delay. I must also be honest about my overall experience with Zendrop so far. In the few orders I have placed: Products were often out of stock, Prices were outdated, Linked products did not accept bundles, These issues have made my experience with Zendrop frustrating and disappointing, and unfortunately this affects my customers directly. I would appreciate your swift assistance and a prompt update regarding this order. Thank you for your attention. Mário Costa Fratta Team

they make up policies as they please so that they don't refund you when their packages take over a month to be delivered, if you're lucky.

This is my first store with Shopify and the first App I installed and linked with my store was Zendrop. I am sharing my experience about Zendrop so other people exploring drop shopping don't fall in the same mistake. In summary avoid Zendrop in all ways possible. This app founders instead of being a partner with drop shippers they built their policies and customer support completely and purely based on making money. Their trial only 3 days. Their plans very expensive compared to other. All plans are prepaid and no partial refunds regardless of canceling your subscription. Fixed plan price from first day based of number of linked products regardless if you sell any or not. The deny fulfillment of purchased products from the store without sending detailed explanation and you have to deal with your customers who are waiting on their purchases to be shipped. Zendrop also don't have phone number for customer support, so you are stuck with tedious back and forth email communication when you have problem to solve. Finally, most of their products are very bad quality and the English description need a lot of editing before linking them into your store.

If I don't want or use the app, why are the charges added to my billing? When I use the app, it's understandable, but when I don't, why? |Worst app ever please do not install the app.

They are complete scammers. In the Plus plan, they advertise a 7-day free trial, but they charge you the full amount the moment you subscribe without giving any warning. What’s even worse is that when you contact them by email to cancel the subscription—since they never inform you about the immediate charge—no one responds at all. Now I’ll have to file complaints through every possible channel. Avoid Zendrop at all costs.

I had issues with my first order and sent in a request to resolve it. Nyka responded in time. As soon as I clarified the issue, she was on it and had it solved in 5 minutes.

I’ve been having a great experience.

My client ordered on Nov 14th and stil hasnt received the order.

As of right now, I have only had good experiences with this app. It has been effortless to add products to my store and most of the questions I have had were answered by their AI chat bot. I haven't had to reach out to actual customer service yet to get a question answered, allowing me to save a tremendous amount of time. I'll update this review if my opinion changes or if I run into issues that don't sit right with me. But right now, it has been an excellent app to use.

the sale was a test order, it was just to make sure ever ything was linked correctly.