Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.4
feedback
814
chart
#289
All reviews
Review RSS Feed
Nov. 21, 2024
This company is absolutely trash. I would give it zero stars if I could. They will set you up and charge you. Not send you any invoice or anything and by the time you see it, it will be too late for you to do anything about it.
We're really sorry to hear about your negative experience. Your feedback is important, and we take these concerns seriously. We’ll reach out to investigate further and ensure this is addressed. Thank you for bringing this to our attention.
Nov. 20, 2024
so far Zendrop is been ding very well with me, i have been supported by the agent Khubaib and he is an amazing guy, ive asked like 200 questions LOL but he keeps answering my question so clear and fast . Thank you
Nov. 20, 2024
No complaints. I've never seen an agent provide such excellent assistance to a customer all day long.
Store
My Store
Using app
About 1 month
Nov. 19, 2024
Zendrop is awesome! They have great support and a ton of great resources and one to one help!
Nov. 19, 2024
5 Stars for Jo Anne and her fast response and help. I love Zendrop so far although my store hasn't kicked off yet it's been a great experience learning and getting help in fixing up my store.
Nov. 19, 2024
Customer service is excellent! Faye replied very quickly and was very helpful.
Nov. 19, 2024
Great customer service - always ready and available to help for a quick chat to resolve any issues.
Nov. 18, 2024
As a beginner to the dropshipping world and shopify I must say that Zendrop has the best support for any setup issues and general help. Everyone has been kind and encouraging. The app is easy to use and understand. I can clearly see product and shipping costs which helps adding new products quickly.
Nov. 18, 2024
Zendrop has truly exceeded my expectations! Their customer support team is nothing short of amazing — always friendly, helpful, and quick to provide solutions. Whenever I’ve had a question or needed assistance, they’ve gone above and beyond to make things clear and easy to understand. It’s so refreshing to work with a team that genuinely cares about their customers. Their support makes running my business feel like a breeze! If you’re looking for reliable service and a team you can trust, Zendrop is the way to go.
Store
My Store
Using app
About 24 hours
Nov. 18, 2024
Customer service is very genuine and real and friendly, I always have a good experience with Zendrop. Joe Anne was wonderful to deal with. Thank you
Nov. 17, 2024
it helps us with getting supply faster, and with great support team and fast respond time
April 30, 2025
Zendrop is fantastic. Specially their customer service. I cant describe how reliable and always responds promptly, Mariane, You are the best. Thanks team
Nov. 15, 2024
Ha sido de mucha ayuda, nos ha respondido todas nuestras dudas en tiempo real y con gente de verdad
Nov. 25, 2024
If you want to lose money, go ahead and work with this company. They claim a max processing time of 5 days, but that’s a joke. After waiting 5 days for a product I was selling, I reached out to customer support and found out the product was still in production. This meant I had to cancel orders and take a loss. On top of that, they won’t refund your ad costs even though the delays are their fault. And guess what? This didn’t just happen once it happened twice. The second time, I checked in with customer support after 3 days to make sure everything was on track. They told me it was all good, but two days later, I found out the supplier was still in production. To make things worse, their product prices are about double what you’d find on other platforms. And to top it all off, you’re paying $79 just to cancel your orders. Ridiculous. UPDATE 11/25 Third time this has happened. After 5 days, they only managed to fulfill about 5 out of 20 orders, and now, after all this time, they follow up to say the products are out of stock again! I wrote to Austin, and it’s been 4 days with no reply! Amazing management. Avoid at all costs.
We sincerely apologize for the challenges you've faced and the frustration caused. We understand your concerns and take your feedback seriously. Please reach out to us at [email protected] and we're more than happy to help you out.
Nov. 14, 2024
Great communication with support. They got back to me quickly with a direct answer to my question. Very helpful. Good service.