All reviews

Rating Breakdown

  • 5
    83% (678 ratings)
  • 4
    7% (61 ratings)
  • 3
    2% (14 ratings)
  • 2
    1% (7 ratings)
  • 1
    7% (55 ratings)

Reviews with Text

  • 95% (773)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 12, 2024

Fast responses and great customer support.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Fast great service!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

The customer service agent, Markgil was very helpful and patient. I was very satisfied with the service I received today.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

Their customer service is phenomenal.

Store

BlazeOn

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2025

Zendrop's staffs are really open-minded to help me, I have taken by Merj today who is so kind. I would love to give a 5-star review for your team.

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

I am very thankful for the support I received from Zendrop team. Recently, when I needed help with a few issues. They stepped in quickly and handled it with impressive efficiency. Everything was resolved seamlessly and without delay. I couldn't be happier with the support I received :)

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Give Mariane a raise, she's an asset to you. Truly and Amazing company 5 stars

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so glad to hear that Mariane was able to assist you so effectively. We’ll be sure to pass along your thanks to her. We appreciate your feedback and are always here to help!

5 / 5 Share

Nov. 8, 2024

Wide variety, great customer experience and lovely customer support

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the fantastic feedback! We're so glad to hear that you're enjoying the variety of products, as well as the customer experience and support. We truly appreciate your kind words and are always here to help!

1 / 5 Share

Nov. 7, 2024

I cannot figure out how to use it, I figure out the process

Store

My Store

Using app

14 days

Developer Reply

We apologize for any confusion you're experiencing. If you're having trouble figuring out the process, please reach out to us at [email protected], and we'll be happy to guide you through it.

5 / 5 Share

Nov. 7, 2024

I am just starting with Zendrop with my new store. I had a problem med inventory. Zendrop have a very helpful customer service, they was in contact with me several times until I solved my problem. thanks. they have a lot of products, with acceptable shipping time. I will try Zendrop products and prices, while I have very good feelings until now

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're so glad to hear that our customer service was able to assist you in resolving your inventory issue. It's great to know you're happy with the variety of products and shipping times. We’re excited to be part of your journey and appreciate your trust in Zendrop.

4 / 5 Share

Nov. 5, 2024

Always readily available to help when required.

Using app

About 2 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for the great feedback! We're so glad to hear that our team is always available to assist you when needed. We’re here to help anytime!

5 / 5 Share

Nov. 3, 2024

Answer quick. very nice and professional. Thank you Harvey for your support!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that you had a quick, professional experience. We'll be sure to pass along your thanks to Harvey—he'll be happy to hear it!

4 / 5 Share

Nov. 3, 2024

fast service and very polite customer service!

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! We're glad to hear that you experienced fast service and polite customer support. We appreciate the 4 stars and will continue working to make your experience even better!

5 / 5 Share

Oct. 31, 2024

Fantastic service. very efficient and fast. Those support people know what they are talking about. My issue was resolved within minutes. Thanks again

Store

Roliac

Using app

About 2 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for the fantastic feedback! We’re so glad to hear that our support team was efficient and able to resolve your issue quickly. Your appreciation means a lot to us!

5 / 5 Share

Oct. 30, 2024

Confidence in sourcing and ability of the broker to deliver are more valuable than the "cheapest"......ZenDrop delivers for my business!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your insightful feedback! We’re glad to hear that you value the reliability and sourcing confidence we provide. It’s great to know that ZenDrop is delivering for your business! Your support is greatly appreciated!

5 / 5 Share

Oct. 30, 2024

Zendrop is so easy to navigate and to use, it have all the products you would need and if not they will source it for you. And they have the best support. They are very helpful, fast, friendly. The chatbot is also very god if you need fast answers.

Using app

3 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing feedback! We’re thrilled to hear that you find Zendrop easy to navigate and that our support team has been helpful and friendly. It’s great to know our chatbot is also meeting your needs for quick answers. Your support means a lot to us!

5 / 5 Share

Oct. 29, 2024

Ivan provided superior technical support that is virtually impossible to do. He's attention to details & patient is top tier. Zendrop hires the best talent. Zendrop making my life a lot easier with the app and honest support.

Store

Veme214

Using app

10 months

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for the fantastic feedback! We're thrilled to hear that Ivan provided you with top-notch technical support. It's great to know that our app and team are making your experience easier. We truly appreciate your kind words!

5 / 5 Share

Oct. 28, 2024

they helped me really good, nice people over there.

Store

My Store

Using app

About 1 month

Developer Reply

Thank you for your kind words! We’re glad to hear you had a positive experience.

1 / 5 Share

Oct. 26, 2024

Zendrop removed aliexpress feature terrible app

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. We’re sorry to hear you’re unhappy with the recent changes. We’d like to understand your concerns better, so we’ll reach out to discuss this further and provide alternatives.

5 / 5 Share

Oct. 17, 2024

The team at Zendrop is amazing! They respond very quickly to my questions and have been sourcing products at great prices and fast shipping time

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We’re so glad to hear that our team at Zendrop has been helpful and efficient for you. Your satisfaction is our top priority!