Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.8
feedback
10,132
chart
#65
All reviews
Rating Breakdown
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Oct. 10, 2024
fast service. They are there to help and support you with 100% commitment. Many thanks to them
Thank you for your fantastic feedback! We're thrilled to hear you experienced fast service and dedicated support. Your kind words mean a lot to us!
Oct. 10, 2024
Zendrop are a quandary - they have superb customer service (people), but they are let down by a system that really isn't set up for 'supply'. The sheer number of 'variations' on a single supply item, from different supply points, means that the store owner is left wondering if they connected the right item, or if the (occasionally nice) pictures actually show the items they are offering. BTW Zendrop - check the pics, most people are struggling with Google and it's archane policies on images, MINIMISE THE TEXT AND MAKE IT LANGUAGE RELEVANT. The number of times that an item gets 'pulled' is odd, when in reality there are multiple other suppliers, which means that you cannot be certain that the 'listing' you have won't give you dozens of rejected orders, as Zendrop don't connect one listing to multiple suppliers, that's up to the store owner to manage. Zendrop's Plus listing subscription is also dubious - there are no tangible benefits to this other than more items (why would you restrict the listings that someone can have?) and some really quite boring 'tech talks' that are hosted by very 'cool' guys telling you how they are coming to you from their new apartment, and taking 5 times more than required to 'introduce' you to Zendrop's listing systems, or how you basically need to learn every AI package out there if you're going to succeed. CJ don't charge you to list their items, they just want you to sell them.
We appreciate your insights and understand your concerns regarding our system and listings. We’re sorry for any frustration this has caused and will be reaching out to assist you further.
Oct. 10, 2024
Zendrop have a great system and can supply more products, one thing that makes them standout is the support team. They are easy to get hold of and can resolve most issues. Great Team.
Thank you for your kind words! We're thrilled to hear you appreciate our system and support team. Your feedback means a lot to us!
Oct. 10, 2024
Thank you so much for the review! We truly appreciate your support and are glad to have you with us!
Oct. 9, 2024
Procedures are seamless. However, it would be appreciated if the reason for the decline fulfillment is stated in the status (declined) email/report.
Thank you for your valuable feedback! We’re glad to hear that you find our procedures seamless. We appreciate your suggestion about including reasons for declined fulfillment in the status emails and will definitely consider it for future improvements. Your input helps us enhance our service!
Oct. 9, 2024
Recently had some issues with the zendrop billing. So contacted the customer service agent . Shiza , was a great in helping me out with the issue . She was very patient with our queries and very considerate in regards to our problems . I highly appreciate the quick response and solutions provided. Thank You once again
Thank you for sharing your experience! We're so glad to hear that Shiza was able to assist you patiently and effectively. Your appreciation means a lot to us!
Oct. 9, 2024
Zendrop is really easy to use and always easy to get help with questions and other issues from the team. I will definitely recommend to others.
Thank you for the wonderful feedback! We're thrilled to hear that you find Zendrop easy to use and that our team has been helpful. Your recommendation is greatly appreciated!
Oct. 9, 2024
Great service! Friendly and very helpful
Thank you for your feedback! We're delighted to hear you had a positive experience with our service. Your support means a lot to us!
Oct. 9, 2024
This is my first month doing dropshipping and so far Zendrop has been nothing but helpful. All my newbie questions have been answered in minutes.
We’re so glad to hear you’re having a great experience with Zendrop! It’s fantastic that our team has been able to assist you quickly.
Oct. 9, 2024
I had a great expiration and was fast with Nina to help me with the issue I had with changing my address from US to DUCH; she was one of the toppers of Zendrop. Nina, thank you so much for your help. THANK YOU!! Dennis L Stewart
Store
My Store
Using app
10 minutes
Thank you so much for your kind words, Dennis! We're glad to hear that Nina was able to assist you quickly and effectively. Your appreciation means a lot to us, and we’re here to help whenever you need it!
Oct. 9, 2024
The best shopify dropshipping app, the support is very helpful and available. Highly recommended to all the store owners out there.
Thank you for your feedback! We're thrilled to hear you had a great experience with our app and support team. Your recommendation means a lot to us!
Oct. 9, 2024
zendrop is a great platform to work with. you can quickly add products and have a good team that is always there to help you. for example i needed a replacement product because it was broken. it was quickly and professionally solved by the zendrop team! thanks for that!
Thank you for your great feedback! We're thrilled to hear that you find Zendrop to be a fantastic platform and that our team was able to quickly and professionally assist you with your replacement product.
Oct. 9, 2024
10/10
Thank you for the perfect rating! We really appreciate your support.
Oct. 9, 2024
I had an amazing experience with customer support.
Thank you for sharing your experience! We're thrilled to hear that you had an amazing interaction with our customer support
Oct. 9, 2024
Their support is efficient!
Thank you for the positive feedback! We’re glad to hear that you find our support efficient.
Oct. 8, 2024
the best
Thank you for the compliment! We’re so glad to hear that from you.
Oct. 8, 2024
Shiza Latif was very helpful in answering my question. 10/10 service, 5 stars, would recommend Zendrop to anyone. Thank you Shiza!! :)
Thank you for your fantastic feedback! We're so glad to hear that Shiza was able to assist you effectively. We appreciate the rating and your recommendation of Zendrop!
Oct. 8, 2024
I have to admit Zendrop is an awesome resource for everything. I have learned so much in order to grow my online store. I am excited to see what else will occur. Their support team is always helpful for my questions and I highly recommend them
Thank you for the wonderful feedback! We’re thrilled to hear that Zendrop has been a valuable resource for you and that you’re learning and growing your online store. It's great to know our support team has been helpful as well.
Oct. 8, 2024
Support was so great. However, the system leading to or showing 7-day trial was not obvious which I hope they may improve.
Thank you for your feedback! We’re glad to hear you had a great experience with our support team. We appreciate your suggestion regarding the visibility of the 7-day trial, and we’ll definitely take that into consideration for improvement.
Oct. 8, 2024
the best
Thank you for the compliment! We’re so glad to hear that from you.