Zendrop: AI Dropshipping & POD

Dec. 30, 2025

The worst one you. You get charged even if it's free. Asked a refund. I've never used this app

Dec. 29, 2025

This is the worst dropshipping app you can use. They've created a nice UI, working buttons, and they're literally preying on people. Better product prices compared to competitors, credits usable for 10% of orders... Rest assured, they're indirectly taking even more. They claim the Private Agent feature unlocks after 20 orders. That's a complete lie. You're constantly talking to AI support; you can't reach a real person unless they want you to. Orders are processed very slowly. To make matters worse, they shipped one of my orders to a different country. When I requested a refund, they refused responsibility, and when I provided proof, they didn't even respond. All of this is based on my experiences over the past month. I ABSOLUTELY DO NOT RECOMMEND this app! There are tons of alternatives; stay away from this! *I'm sure they'll try to contact me after this review, but I will never delete it; it will remain here....** **My real rating is a BIG ZERO.

Dec. 28, 2025

Zendrop m’a simplement fait perdre près de 200 € sans fournir aucun service réel. J’ai utilisé la plateforme en pensant qu’elle m’aiderait à gérer ma logistique et mon stock. Zendrop m’a confirmé qu’ils pouvaient livrer vers mes destinations. Une fois les commandes reçues, il m’a été indiqué que la livraison n’était finalement pas possible. J’ai donc dû rembourser tous mes clients. Malgré cela, Zendrop a prélevé l’abonnement ainsi que des frais sur chaque commande, alors qu’aucun colis n’a jamais été expédié. Résultat : perte d’argent, perte de temps, aucune valeur ajoutée. À fuir. À ce stade, DSers est largement plus fiable.

Dec. 22, 2025

The worst app on earth. They deduct money from your account without your permission, and you can only stop this by permanently closing your account. Secondly, they don't offer many products, and what they do offer is probably useless. Their customer service is terrible; they terribly disrupt my work and deduct large sums from my account for subscriptions to plans I didn't choose.

Dec. 15, 2025

It wont fulfill the order

Dec. 9, 2025

they make up policies as they please so that they don't refund you when their packages take over a month to be delivered, if you're lucky.

Dec. 9, 2025

This is my first store with Shopify and the first App I installed and linked with my store was Zendrop. I am sharing my experience about Zendrop so other people exploring drop shopping don't fall in the same mistake. In summary avoid Zendrop in all ways possible. This app founders instead of being a partner with drop shippers they built their policies and customer support completely and purely based on making money. Their trial only 3 days. Their plans very expensive compared to other. All plans are prepaid and no partial refunds regardless of canceling your subscription. Fixed plan price from first day based of number of linked products regardless if you sell any or not. The deny fulfillment of purchased products from the store without sending detailed explanation and you have to deal with your customers who are waiting on their purchases to be shipped. Zendrop also don't have phone number for customer support, so you are stuck with tedious back and forth email communication when you have problem to solve. Finally, most of their products are very bad quality and the English description need a lot of editing before linking them into your store.

Dec. 4, 2025

If I don't want or use the app, why are the charges added to my billing? When I use the app, it's understandable, but when I don't, why? |Worst app ever please do not install the app.

Dec. 1, 2025

They are complete scammers. In the Plus plan, they advertise a 7-day free trial, but they charge you the full amount the moment you subscribe without giving any warning. What’s even worse is that when you contact them by email to cancel the subscription—since they never inform you about the immediate charge—no one responds at all. Now I’ll have to file complaints through every possible channel. Avoid Zendrop at all costs.

Dec. 1, 2025

My client ordered on Nov 14th and stil hasnt received the order.

Nov. 28, 2025

They changed their plan on me, there used to be an option to pay as you sell but not anymore

Nov. 23, 2025

Unreliable and they randomly raise their prices while refusing to offer refunds for products they have not delivered to the customer.

Nov. 18, 2025

Nov. 12, 2025

Subscribed to the supposedly "free" plan, but cancelled and removed the products after a few days. I didn't even have the products listed for a week and I just got a bill for $29! Don't subscribe to this app. They steal money from you.

Nov. 9, 2025

Fail to cancel/credit the Invoice raised by mistake? Despite of Shopify support advised: Reach out to them directly with your request to cancel or credit the charge.

Nov. 5, 2025

Zendrop wants a review for an item that was not purchased from them. In fact, I recently installed Zendrop on my Shopify store and selected products to add, but I ran into some issues. Only half of the products I selected were uploaded, and I have not been able to use the app as expected. Additionally, I was charged for services I have not used, which has caused some challenges in fulfilling orders. I hope Zendrop can improve its integration and customer support, as I want to continue using the platform successfully. I am not a happy customer.

Nov. 5, 2025

There just aren’t enough product options. Around 90% of what’s available seems to come directly from Amazon — which makes me wonder why customers would buy from my store when they can get the same items on Amazon, often for less. Prices here are even higher, and if we try to mark up for profit, the final cost becomes unreasonable for customers. I could have just order from Amazon and input customer address myself, it make no sense. For the few products that aren’t from Amazon, the prices are still incredibly high. It’s difficult to stay profitable when you’re paying $50 per month just to link 20 products — on top of Shopify’s monthly fees, commissions, and advertising costs. It’s just not sustainable. I’ll stay a bit longer to see if things improve (though I’m not too optimistic), but if nothing changes, I’ll have to switch to another fulfillment center. The only real positive is that the setup process was simple, and the customer service team was excellent — very responsive and helpful in guiding me through everything.

Nov. 1, 2025

they charge me 25eur for downloading i even dont have bought their plan and nothing!!!! i removed this app right after installing, and still they have charge me!!!! im gonna fix it with shopiy support, 100%

Oct. 21, 2025

I am shocked to see the monthly billing of around $29 for 3 consecutive months even before I could utilize the service of Zendrop! I thought I would be charged only if I set up my shop on Shopify and link my products. When the shop has not been set and there aint any single product on it, why is Zendrop charging me and what for? I request Zendrop to refund the money back asap.

Sept. 30, 2025

The app used to be good before a couple years ago. However, this app is currently so bad and unrecommendable! After receiving order, you may be shocked that the product unexpectedly went out of stock or its price went crazily high similar to the overall prices that went our crazily and cannot be competitive anymore! The orders usually take long time to reach the customer although noticeably for product that are said to be shipping from the US while they obviously are not. According to a bad practice with them, the company may remove the app from your Shopify store and damage your related setups and cancel your subscription at any time for false and unclear reason without providing further details and without refunding your annual membership fees you paid them upfront, and also without refunding order credits you accumulated on the app! (By the way, you usually cannot utilize more than 10% of your order credits towards any order). The app is a complete mess and harm to business and a waste of money!