Zendrop: AI Dropshipping & POD

Dec. 4, 2025

If I don't want or use the app, why are the charges added to my billing? When I use the app, it's understandable, but when I don't, why? |Worst app ever please do not install the app.

Dec. 1, 2025

They are complete scammers. In the Plus plan, they advertise a 7-day free trial, but they charge you the full amount the moment you subscribe without giving any warning. What’s even worse is that when you contact them by email to cancel the subscription—since they never inform you about the immediate charge—no one responds at all. Now I’ll have to file complaints through every possible channel. Avoid Zendrop at all costs.

Dec. 1, 2025

My client ordered on Nov 14th and stil hasnt received the order.

Nov. 28, 2025

They changed their plan on me, there used to be an option to pay as you sell but not anymore

Nov. 23, 2025

Unreliable and they randomly raise their prices while refusing to offer refunds for products they have not delivered to the customer.

Nov. 18, 2025

Nov. 12, 2025

Subscribed to the supposedly "free" plan, but cancelled and removed the products after a few days. I didn't even have the products listed for a week and I just got a bill for $29! Don't subscribe to this app. They steal money from you.

Nov. 9, 2025

Fail to cancel/credit the Invoice raised by mistake? Despite of Shopify support advised: Reach out to them directly with your request to cancel or credit the charge.

Nov. 5, 2025

Zendrop wants a review for an item that was not purchased from them. In fact, I recently installed Zendrop on my Shopify store and selected products to add, but I ran into some issues. Only half of the products I selected were uploaded, and I have not been able to use the app as expected. Additionally, I was charged for services I have not used, which has caused some challenges in fulfilling orders. I hope Zendrop can improve its integration and customer support, as I want to continue using the platform successfully. I am not a happy customer.

Nov. 5, 2025

There just aren’t enough product options. Around 90% of what’s available seems to come directly from Amazon — which makes me wonder why customers would buy from my store when they can get the same items on Amazon, often for less. Prices here are even higher, and if we try to mark up for profit, the final cost becomes unreasonable for customers. I could have just order from Amazon and input customer address myself, it make no sense. For the few products that aren’t from Amazon, the prices are still incredibly high. It’s difficult to stay profitable when you’re paying $50 per month just to link 20 products — on top of Shopify’s monthly fees, commissions, and advertising costs. It’s just not sustainable. I’ll stay a bit longer to see if things improve (though I’m not too optimistic), but if nothing changes, I’ll have to switch to another fulfillment center. The only real positive is that the setup process was simple, and the customer service team was excellent — very responsive and helpful in guiding me through everything.

Nov. 1, 2025

they charge me 25eur for downloading i even dont have bought their plan and nothing!!!! i removed this app right after installing, and still they have charge me!!!! im gonna fix it with shopiy support, 100%

Oct. 21, 2025

I am shocked to see the monthly billing of around $29 for 3 consecutive months even before I could utilize the service of Zendrop! I thought I would be charged only if I set up my shop on Shopify and link my products. When the shop has not been set and there aint any single product on it, why is Zendrop charging me and what for? I request Zendrop to refund the money back asap.

Sept. 30, 2025

The app used to be good before a couple years ago. However, this app is currently so bad and unrecommendable! After receiving order, you may be shocked that the product unexpectedly went out of stock or its price went crazily high similar to the overall prices that went our crazily and cannot be competitive anymore! The orders usually take long time to reach the customer although noticeably for product that are said to be shipping from the US while they obviously are not. According to a bad practice with them, the company may remove the app from your Shopify store and damage your related setups and cancel your subscription at any time for false and unclear reason without providing further details and without refunding your annual membership fees you paid them upfront, and also without refunding order credits you accumulated on the app! (By the way, you usually cannot utilize more than 10% of your order credits towards any order). The app is a complete mess and harm to business and a waste of money!

Sept. 19, 2025

This app had a lot of potential, but it's hard to make any profit now. Every time a customer wants a refund, Zendrop doesn't refund the product the you. Which means you lose money every time someone asks for a refund. As they can't send the order back to the supplier, since it's in China, which would take a lot of time and money. Sending it to myself isn't ideal either, because that destroys the whole purpose of dropshipping, + shipping costs aren't worth it considering the original prices of the products. Besides that, the customer service isn't great either, you're talking to people that don't speak English and use a translator, and can't get anything done since they don't work at Zendrop at all, but just answer basic questions, so they don't have any rights or tools to do anything.

Sept. 11, 2025

intente trabajar pero no me aparecia el tema en la web desisti de esta app

Sept. 4, 2025

Invoice #311400617500003 is wrong. I did not use the Zendrop - Dropshipping & POD. Please change the invoice. BR

Aug. 21, 2025

This company is complete BS. Nothing but issues upon issues. And to top it off with their extensive track record of inconveniences, they charge PREMIUM for below-average quality products. Want to use the $200 credits you gained as a sign-up bonus? Sure no problem. They'll only allow you to contribute 10% of it towards their already overpriced cost of goods. Do yourself a favor and get in contact with a real sourcing agent. Not these rip offs. If you don't know how, take the initiative and youtube it. Literally guides out there.

Aug. 20, 2025

intentioanlly difficult to cancel subscription and uninstall.. extremely difficult to work with the support and no clear answers given as to whether i am actually unsubscribed or not after countless emails back and forth. the ap itself seems ok, but not great. so i went with an alternative however support here cannot tell me if i will continue to get billed, and cannot deactivate my account, and send me an email asking for my email address..? its just crazy how backwards they are in refusing to cancel my subscription and pretend to be confused as to my intentions to cancel.. poor support

Aug. 2, 2025

This app zendrop cost me a lot of time granted I am new to this and maybe they saw me coming... I installed the free version unbeknownst to me it took over so many permissions all of my inventory I couldn't access I couldn't send emails I couldn't look at analytics nothing would work and I had no idea it was this app thanks to the Shopify AI I got it figured out.

July 10, 2025

Zendrop’s Shopify app description is not truthful — especially the claim that you can: “Build your brand by adding your custom branding to your orders.” That line is completely misleading. I subscribed to the $79/month Plus plan specifically for this feature. But once I paid, I was told that actual custom branding (like custom packaging or logo printing) is not included unless you apply to a separate “Private Agent Program” — which requires 10+ orders/day or $15,000/month in sales to even qualify. This is nowhere mentioned in their app listing or pricing page. What you actually get with the Plus plan is just a thank-you card, not proper branding. This is a textbook bait-and-switch tactic. The feature that convinced me to subscribe was locked behind undisclosed restrictions. I did receive a refund after escalating the issue, but this kind of marketing should not be allowed on the Shopify App Store. If you’re a new merchant trying to build a brand: be careful — this app does not deliver what it advertises.