All reviews

Rating Breakdown

  • 5
    83% (8,754 ratings)
  • 4
    14% (1,430 ratings)
  • 3
    2% (187 ratings)
  • 2
    0% (47 ratings)
  • 1
    2% (168 ratings)
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2 / 5 Share

Dec. 9, 2022

So far i have been using the free version but every 5-10 min a pop up appears for me to upgrade. This is very frustrating especially since i am new to the shopify and e-com space. I would like to make money and get more familiar with this app before i begin to spend money on out. Besides that i have been able to find great products, and good prices. But i would like to be able to search more freely without the suggestion of an upgrade every 5 minutes. also it says unlimited imports to my store but its keeps stopping after a certain amount and holding me back.

Using app

1 day

Total reviews

26

Average rating

4.9

Developer Reply

Hi there. Thanks so much for the honest feedback! I've shared this with the product team. We're improving Zendrop every single day and this kind of feedback is super impactful. For the imports, we did make a change recently to reduce strain on our backend since we are getting a lot of new sign ups daily, which means a lot of new imports daily (you can check the Zendrop Updates section of our Knowledge Hub Community for all new updates). We're constantly improving performance as well so you should see this improve over time.

2 / 5 Share

Nov. 22, 2022

Paid $49/month for express shipping and just to find out your shipping is having problems and regular shipping is currently "better". I'm just Disappointed that I am Still waiting for my package I can only imagine the problems I'd run into when I have customers. Please fix this issue.

Store

My Store

Using app

12 days

Developer Reply

Hi there. Yes, we have a tool-tip in-app explaining this and we're actually going to be removing the Express Shipping option and making some improvements to how our shipping lines are displayed in-app. I'm sorry to hear that you've been having issues with shipping and anything you need help with our Customer Success is available to help out as soon as they're able, just shoot them an email at support@zendrop.com or get connected through the help widget within your account.

2 / 5 Share

Nov. 5, 2022

A very good and very cool platform withc i love to use for ordering dropshipping products to mu customers I earn 200k plus per yesr

Using app

2 days

Total reviews

1

Average rating

2.0

Developer Reply

Hey there! Thanks so much for the positive feedback. I'd love to learn more about your experience overall with Zendrop and what we can do to get this 2-star to a 5-star. I'll be shooting you an email from joshua@zendrop.com shortly. I hope to chat with you soon.

2 / 5 Share

Oct. 3, 2022

I can't import any product from Aliexpress recently. It keep saying that something went wrong, please try again later. And I cant import a sigle product this week.

Using app

4 days

Total reviews

1

Average rating

2.0

2 / 5 Share

Sept. 16, 2022

I use this app to help me find products, I like the verity of items available to choose from. Intergrading the site with other platforms could be easier.

Using app

9 days

Total reviews

2

Average rating

3.5

2 / 5 Share

Sept. 26, 2022

UPDATE: Zendrop does not vet their sellers to make sure they're actually US Based shipping. So if you're looking for quick turn around from fulfillment to delivery, buyer beware! The test order I made during the trial period STILL HASN'T BEEN DELIVERED. It's undoubtedly on a slow boat from China but was supposed to be a US based shipping location. Completely unusable for my use case and expected level of service. When I emailed Zendrop to complain, I got crickets as a response.... One order... one problem... no customer service... NO thanks! Original Review: Chose this drop shipping app because it offered US based fulfillment to cut down on overseas delays. Still in the trial, but seems to work pretty good. My only complaint initially is that some of the vendors do not separate their variants well enough - eg earrings that have 20 variants but just a mess of hastily pasted photos in the main description with no variants with photos or descriptions. I can't list that in my store - if they don't take enough care to list properly, what does that say about the rest of their business practices? As far as the sale through process, seems to work good. I placed a test order and we'll see how that does. I am still in the trial period.

Using app

About 1 month

Total reviews

2

Average rating

3.5

2 / 5 Share

May 31, 2022

I placed my first order on zendrop of the product I wanted to sell to test and make sure everything will go smoothly before I used zendrop to fill all of my customers orders. The expected time frame for transit states 10-15 days, along with 3 day processing time however it has now been going on 20 days with the product no where near the delivery address let alone the United States. There were no stated delays on the tracking either. I pay $49 a month to use zendrop for their faster shipping methods when they are the same as other dropshipping fulfillment apps that are free. ‍♀️

Using app

39 minutes

Total reviews

1

Average rating

2.0