All reviews

Rating Breakdown

  • 5
    83% (8,372 ratings)
  • 4
    14% (1,402 ratings)
  • 3
    2% (184 ratings)
  • 2
    0% (42 ratings)
  • 1
    1% (129 ratings)
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5 / 5 Share

Aug. 16, 2024

Mariane provided me with assistance that was truly exceptional! I highly recommend Zendrop and their services!

Using app

3 days

Total reviews

14

Average rating

4.9

5 / 5 Share

Aug. 16, 2024

Great and fast customer support

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Because of the help Mariane provided when there was a mixup with account emails. She was professional, quick, and helpful, a trio of qualities rarely found with helpdesk professionals.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Great service! There was an issue with stock, ZenDrop reached out to me. I was on chat with Nyka, who was in contact with the supplier. Nyka offered great service, and we solved the problem. Works well and efficient.

Store

Holulu

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Absolutely great customer service. Fast response and great friendly staff

Using app

28 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 15, 2024

Fast and to-the-point service :-)

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

well today i had a technical problem with my account, i entered the chat support with canceling my account in mind, and now am here with a five star review, so you can pretty much guess their customer support was over the rood and fixed my problem very well.

Using app

4 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 15, 2024

great help easy to link with shopify great products easy access

Store

Home

Using app

About 1 month

Total reviews

18

Average rating

4.8

Developer Reply

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

5 / 5 Share

Aug. 15, 2024

Juan was so helpful! You guys are doing a great job!

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

I had issue with linking my store and product, the agent Juan was very professional and helped me solve the problem in less than few minutes

Store

My Store

Using app

About 19 hours

5 / 5 Share

Aug. 15, 2024

Zendrop is my absolute favorite for dropshipping! Their customer support is excellent, and they have live chat, which is super helpful. Plus, they can find any product I need in less than two days. Zendrop is a game-changer!

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

I had an excellent experience with customer service recently. Jobelle was incredibly helpful in resolving an issue with the fulfillment of my orders. I was initially worried that the problem might be complex, but it turned out to be a simple fix, thanks to her quick and efficient support. I highly recommend their support services!

Using app

About 22 hours

Total reviews

4

Average rating

5.0

3 / 5 Share

Aug. 14, 2024

I recommend it when the sourcing feature will come back. And customer service will be better.

Using app

13 days

Total reviews

1

Average rating

3.0

Developer Reply

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

5 / 5 Share

Aug. 14, 2024

Nyka was a great help and assisted with my first order. I left the chat without any questions. The website and order section was easy to follow once she pointed out what I needed to do. Thanks again!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Zendrop also offers great support whenever i have any kinds of questions.

Store

Revaria

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Very helpful and fast response

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Excellent customer service! The app is superb and interactive.

Store

Labbiy

Using app

16 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

I'm amazed! I didn't expect an app like this to exist. The customer service is superb. A big thanks to Juan for helping me every step of the way and answering all my queries directly and to the point!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Very good customer service, instantly responds and extremely helpful. Would recommend

Using app

About 1 month

Total reviews

1

Average rating

5.0