All reviews

Rating Breakdown

  • 5
    70% (796 ratings)
  • 4
    6% (69 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (7 ratings)
  • 1
    8% (86 ratings)

Reviews with Text

  • 94% (924)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 18, 2024

Karrie was super quick to respond and incredibly helpful, patiently guiding me through all my questions. Her friendly and knowledgeable support made a huge difference. Big thanks to Karrie and the team for such a great experience. Highly recommend this app!

Store

aa34rty

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

Is great for beginner dropshippers and have 24/7 support.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

Very Good Customer Service

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

Amazingly easy and their customer service are so responsive and helpful

Store

Veauty

Using app

About 1 month

Total reviews

11

Average rating

4.6

5 / 5 Share

May 15, 2024

Had some issues with my Zendrop platform and their were quick to help and diagnos the problem. Thank you for your help!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2024

Xlnt products, lots of options & choices, wonderful support, easy to follow and grow. As I continue to build my store, I've leaned on support often & I've had a 5 star experience 99% of the time. I only had 1 frustrating issue out of 10 mos. Staff is extremely helpful & knowledgeable. The only downside, is no phone or live video chat, except classes (which are awesome & free), as everything is basic chat, but they always resolve my concerns.

Using app

10 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 14, 2024

I am new to Zendrop but so far my experience has been great. The app is very streamlined and easy to use, and the customer support is top notch!

Using app

18 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 13, 2024

Good customer service and quick response to my question.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2024

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2024

I wanted more images to go with one of the products that I list from them and was able to get more from the live support agent, Mariane. She got it done in 5 minutes no problem. Overall, I have been using Zendrop for almost a year. I used their template to build my site and fill it with a wide range of products. I appreciate being able to use the free plan to do it.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 9, 2024

This app is amazing. The support team is awesome and will help you with your problems very quickly. Definitely recommend

Store

Fadista

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2024

Jobelle assisted with my request very quickly and was able to answer my question. I really appreciate the quick response regarding my Zendrop product inquiry.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2024

Very friendly staff and the user experience is very good. Prices are competitive and the shipping times are quick.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 8, 2024

I had an issue with my account no where in the training did I see you have to use the same login as the shopify. They figured out how to fix it and was really fast and efficient helping resolve the issue.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

Easy and quick to get started

Store

GLOW UP

Using app

33 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

May 8, 2024

Exceptional Service and Expertise from Juan Review: I had the pleasure of working with Juan on Zendrop, and I must say, his service and expertise exceeded all my expectations. Juan demonstrated an exceptional level of professionalism and dedication to ensuring that my experience with Zendrop was smooth and efficient. Not only did Juan go above and beyond to address any concerns or questions I had, but he also provided valuable insights and guidance on optimizing my dropshipping strategy. His deep understanding of the platform and the industry as a whole was evident in every interaction we had. Furthermore, Juan's communication skills are top-notch. He was always prompt in responding to my messages and was incredibly patient in explaining complex concepts in a way that was easy for me to understand. Thanks to Juan's assistance, I was able to streamline my dropshipping process and achieve better results than I ever thought possible. I highly recommend Juan to anyone looking for a dedicated and knowledgeable professional to support them on Zendrop. He truly is a valuable asset to the platform. Gary NJPH Best Selling

Using app

About 1 hour

Total reviews

8

Average rating

4.5

5 / 5 Share

May 7, 2024

hi very gud service very fast reply thanks zendrop.

Using app

3 months

Total reviews

5

Average rating

4.8

5 / 5 Share

May 6, 2024

The service team was very professional and quick to respond, they helped me with a customer complaint and made sure that my customer is satisfied and they issued a full refund for customer satisfaction. This a great partnership between an online business and zendrop :)

Using app

25 days

Total reviews

1

Average rating

5.0

1 / 5 Share

May 6, 2024

Don't get fooled by their advertisement. It will take 7-9 days for them to hand over your order to a random career, and the career will take another 10-15 days to deliver your orders. the tracking number they provide to your customers is not working and the link is always showing there is no data assigned to the tracking number. They send a link to your customers, but you have to find the tracking number manually and track it on another page and inform your customers manually! Your customers will not be happy at all!

Using app

21 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for sharing your review. We have reached out to you via email to assist you with this.

5 / 5 Share

May 4, 2024

Very Fast and Helpful Reply from Jo Thank you!

Using app

8 months

Total reviews

2

Average rating

5.0