Zendrop: AI Dropshipping & POD
All reviews
The best app pf drop shipping, I tried it without expectations and now I cant believe so helpful have been , it took some time , but wow! Also the customer service is AMAZING
The customer service reps Nyka and Franz were very helpful. However, I am not happy about the long shipping time. It's been 2 weeks and my customer still has not received her item.
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
Ian was very helpful. Got amazing service from zendrop team
For how overpriced their plans are, their customer service is disappointingly poor. It's like talking to a rock, and it feels like your reality is being gaslighted. If you report any issue with their service, despite following all the steps, they insist that their service is always right and the issue is likely on your end. They then proceed to tell you to follow the same steps you've already mentioned you've completed. After that, they transfer you to another representative who simply repeats the previous response. I swear, their chatbot is more helpful and intelligent than any of their "human agents." It makes me question who's the human and who's the bot. Update: this is my 2nd and last review before unsubscribing and deleting the app. After submiting the first review, one of their customer support emailed me that they're saddened about my experience and asked me to respond with my questions so they can assist me to make up for it. I was patient and did as told, never heard back. Way to add insult salt to the injury. If "their actions never match their words" was a company. Update 2: beaware! I just clicked downgrade and after 2 attempts at making me click the wrong button to stay subscribed, they kept me subscribed anyways! They make it hard to downgrade.
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
Zen drop is always wiling to go the extra mile for their customers. Attentive and efficient service. Highly recommended
Great Customer Service! Love the product and the fast respond when questions arrive! I will recommend ir to all that want to initiate new business.
Je recommande Zendrop le support client et top on répond a toute vos question l'équipe Zendrop et vraiment a l'écoute de ces client
Juan was really friendly and he helped me a lot!
The app has some good stuff, but I think it needs a lot more. Shipping times need to improve as well. I think it would help if they pre-ordered more items to store in the United States. Customer service is pretty good though.
Fantastic for beginners in ecommerce!
I am very happy with Zendrop, they have amazing customer support. And I like it a lot because they do what they say. I can recommend this to all entrepreneurs who are starting out and the academy they have is great. It is one of the best platforms for this Drop Shipping business.
Very responsive customer service. I needed a document for the product i am listing, i reached out to them and they got me the document within 24 hours.
They have a support team that reacts very quickly, which really helps with urgent questions. The app itself works very well; it's easy to use, and there are no complications when using it. The only feedback I would give is to provide the ability to know beforehand what the discount is when you have an order of 2 products or more, instead of finding out how much you save only after the customer has placed the order.
Janelle really helped me today, i could not fill my orders because of an error and she helped me fix it:)
Großartiger Support! Ist rund um die Uhr für einen da um zu helfen!
Zendrop is the best app ever! easy steps and simple.
Helpful and assisted quite quickly
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