Zendrop: AI Dropshipping & POD

Solid support. great potential. more to come!

Support is really Awesome, Especially Shiza in support really helped for solving the issue patiently and courteously.

Great experience so far, good(quick) customer support and always helpful with resolving issues

Great customer service

Very useful app, the team is great and are always there to help! A bit pricey but you get what you want from it and more

I had a question about a problem I was experiencing and I got help within minutes. The help I got was really good and helped me with the problem! 5 stars 100%

Customer service is non existent. They'll charge you $79 even after you cancel the free trail and then they refuse to refund. Plus they add $100 to the account that's meant to be used towards orders, but when you don't have any orders they still won't return the $100 and it'll just sit in the account forever. Would not use again in the future.

I am very unhappy with Zendrop customer service and shipping support!

Easy to navigate and add products to my store.

This is an updated review. I am VERY VERY VERY UNHAPPY WITH THESERVICE OF THIS DROPSHIPPER!!! They promised 1-5 days of processing, and 1-10 days for actual shipping. last woeek orders are all past due on all commitments. Right now I have 30% request for cancelation. Support has not been able to resolve the issue. I am thinking of re-strategizing all my investment as I built my business around only them. Buyers beware!

Had a question for the customer success team and they were quick to respond and provide helpful feedback. Was happy to chat with an actual person as well!

De service is top! Altijd vriendelijke medewerkers die je bij alles helpen. Ook het assortiment is super breed en veel keuze.

Jo, on the support team helped me out so much with my Zendrop account! and i just love Zendrop :D

Very good service, very nice guy. Very respectful and helpful. Thank you

Zendrop is what you need if you are looking for getting your fulfillment handles professionally, and to make it even better they have one of the best costumer service, I just had janelle helped me out to figure out how to get access to my pre built store, and she helped me to figure it out fast and easy.. recommend them to everyone

I subscribed to Zendrop's yearly service in January, paying $197, but I've never been able to use it. In June, I hired someone to start using Zendrop for dropshipping, but for months, the app was unable to facilitate dropshipping from Alibaba due to technical difficulties. Despite being patient and waiting for a resolution, Zendrop's issues persisted, making it impossible for me to use the service I paid for. After months of being unable to utilize the platform, I requested a refund, which Zendrop refused to provide. I cannot justify paying $197 for a service that I was never able to use due to their technical problems. I'm now preparing to take legal action, as I believe it's unacceptable to pay for something and receive nothing in return

Customer service is top notch! They helped me with exactly what I needed to get back up and running! Thank you!

I cancelled on March the 19 of 2024. I was charged for June and July. I was told there was nothing they could do. I disputed it with my credit card company and they lied and said I didn't cancel until August. I went back into my shopify account to get the proof and it has "magically' disappeared. Be careful!

I could not complete my task on my online store. Ammar found the problem and had a step by step solution. I found him professional, efficient and easy to communicate with.