Zendrop: AI Dropshipping & POD

It's a very good app and easy to use, however the search is not advanced enough. It is difficult to find products to match the title and there is no photo search, which there is in others. Order fulfillment takes a lot in general, the prices seem competitive though. They have lost 2-3 orders of mine but the support is well trained and offered a reorder soon after. What i would need more is better order and variant flexibility, meaning to be able to edit an order to add more or different variants and products.

We needed to sort out a promotional delivery, and Zendrop support stayed with the issue until it was resolved. We greatly appreciated it.

I highly recommend Zendrop! I have such professional assistance from the Zendrop pros. They have helped me with my store build, connection issues, domain, and education! The staff are very knowledgeable and so easy to work with. Not only do they help with solutions, they kindly and with a real person, follow-up with me to ensure my issues are correctly resolved! They truly want to ensure I am successful with my journey!

Great support, still finding our way around the app but so far so good! :)

i have just started using Zendrop. I faced some difficulty in making my products live on my store, but when i reached out to their customer support, the lady was extremely patient and helpful and together we solved the problem completely

The staff is very patient and explains each step thoroughly.

So far it has been a very neat and properlyn guided set up process. The software is very friendly. I´ll be completing some training during the openning of my store in the zendrop academy.

the fulfillment process, refunds, and support are amazing.

I recently started using Zendrop for my e-commerce business, and I must say, their customer service has been exceptional. From the moment I signed up, the team at Zendrop has gone above and beyond to ensure my experience is smooth and hassle-free. The onboarding process was seamless, thanks to the detailed guidance provided by their support team. They were always available to answer my questions, no matter how trivial they seemed. I particularly appreciate their prompt response times – I never had to wait long to get the help I needed. Zendrop's customer service representatives are knowledgeable, friendly, and genuinely invested in helping their customers succeed. They provided me with useful tips and tricks to optimize my store and were proactive in resolving any issues that arose. One instance that stood out was when I encountered a problem with product synchronization. The support team quickly identified the issue and walked me through the steps to fix it. Their patience and expertise turned a potentially frustrating situation into a positive learning experience. Overall, Zendrop has impressed me with their dedication to excellent customer service. Their team is a valuable resource, and their commitment to customer satisfaction is evident in every interaction. I highly recommend Zendrop to anyone looking for a reliable and supportive dropshipping platform.

Zendrop has been a game-changer for my dropshipping business, providing seamless integration with my eCommerce store and access to a wide range of high-quality products. The platform’s reliable shipping and excellent customer service have significantly boosted my customer satisfaction rates. I highly recommend Zendrop for anyone looking to streamline their dropshipping operations and scale their business efficiently.

Very good customer attention, it is especially fast on answering your queries and, even when they do not know something, they are honest enough to tell you straight on your face. Thanks Joshua for aiding me at Zendrop, it is certain I'll be coming back to you for more help in the future.

Verry satisfied, the customer service staff is always ready to answer questions and help...today thank you Jemima!!!, ...on another occasion Knight and so many others

I've JUST added product to my store. I was having trouble finding a sizing chart and the AI bot put me through to a Human helper and we quickly solved the problem. The 4 star is for the Customer Service only.

Excellent customer support, very friendly , very organized structure of the app

brilliant customer service and wonderful fulfilment app

They are really helpfull and bring you with the right resolution on time! So far the best Customer Service I have received as she took over my problem and helped without hesitation. Such a great service, thank you!

Thank you to the team. Great experience!!

Nice app and Great people. Cyril was extremely helpful in solving my account related issues: some features not showing up in the store. She was patient, and stayed online till the issue was solved!

Zendrop Customer Service is Excellent.

The customer service is at the top of their game. I received clarity on order fulfillment even if I had a lot of questions, Cyril calmly elaborated the process and made it quite clear to me.