Zendrop: AI Dropshipping & POD

For how overpriced their plans are, their customer service is disappointingly poor. It's like talking to a rock, and it feels like your reality is being gaslighted. If you report any issue with their service, despite following all the steps, they insist that their service is always right and the issue is likely on your end. They then proceed to tell you to follow the same steps you've already mentioned you've completed. After that, they transfer you to another representative who simply repeats the previous response. I swear, their chatbot is more helpful and intelligent than any of their "human agents." It makes me question who's the human and who's the bot. Update: this is my 2nd and last review before unsubscribing and deleting the app. After submiting the first review, one of their customer support emailed me that they're saddened about my experience and asked me to respond with my questions so they can assist me to make up for it. I was patient and did as told, never heard back. Way to add insult salt to the injury. If "their actions never match their words" was a company. Update 2: beaware! I just clicked downgrade and after 2 attempts at making me click the wrong button to stay subscribed, they kept me subscribed anyways! They make it hard to downgrade.

Great customer service support and the app is very easy to navigate. Plenty of products to choose from.

Very happy with Zendrop, every time have a question customer support is fast, professional, and knowledgeable. Jemima help me today and she was amazing.

Great Customer Service! Love the product and the fast respond when questions arrive! I will recommend ir to all that want to initiate new business.

Juan was really friendly and he helped me a lot!

The app has some good stuff, but I think it needs a lot more. Shipping times need to improve as well. I think it would help if they pre-ordered more items to store in the United States. Customer service is pretty good though.

Fantastic for beginners in ecommerce!

an was amazing. The team is always quick and eager to help. Well done!

Very responsive customer service. I needed a document for the product i am listing, i reached out to them and they got me the document within 24 hours.

Just finished a CHAT with Kelley who assisted me. The chat was successful and I have to say that I'm impressed with the speedy response time. I've used chat boxes with other services that make you wait over 30 minutes before someone finally get's to you ...and then they ask a question, like "how can I help", to which you've already submitted when you started the chat! "Zendrop and Kelley are okay in my book!"

Great service! Really recommend Zendrop.

They have a support team that reacts very quickly, which really helps with urgent questions. The app itself works very well; it's easy to use, and there are no complications when using it. The only feedback I would give is to provide the ability to know beforehand what the discount is when you have an order of 2 products or more, instead of finding out how much you save only after the customer has placed the order.

Janelle really helped me today, i could not fill my orders because of an error and she helped me fix it:)

Great app!

Großartiger Support! Ist rund um die Uhr für einen da um zu helfen!

Amazing. If you want to know why its amazing hear me out. If you refund your customer Zendrop refund you entirely. So the refund you product cost and shipping cost and you can keep the product.

Zendrop is the best app ever! easy steps and simple.

Helpful and assisted quite quickly