All reviews

Rating Breakdown

  • 5
    84% (698 ratings)
  • 4
    7% (56 ratings)
  • 3
    2% (13 ratings)
  • 2
    1% (6 ratings)
  • 1
    7% (55 ratings)

Reviews with Text

  • 95% (785)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 29, 2025

Great communication, very excited to use, test their platform and hope them all the best!.

Using app

25 days

Total reviews

1

Average rating

5.0

1 / 5 Share

May 28, 2025

Zendrop charged me twice for the Plus plan and then downgraded my account to Zero. I received no features I paid for. Support ignored me until it was “too late” to refund. I was promised benefits and got nothing. Terrible support, broken billing system.

Using app

12 days

Total reviews

1

Average rating

1.0

Developer Reply

We’re truly sorry for the experience you’ve had — this is not the level of service we aim to provide. We understand how frustrating and disappointing this must be. We’ll reach out to you right away to investigate what happened, address the billing issue, and do everything we can to make things right.

5 / 5 Share

May 26, 2025

Today, Merjerrie assisted me with my questions and concerns, came to my rescue, and helped me solve the problem. I am very grateful for her support, especially since we are under much work pressure. Krisnalyn also helped by quickly reporting the issue. Thank you so much to the entire team!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2025

Great service from Liezel! Very helpful.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2025

i like zendrop

Store

FLERIXE

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2025

Store

CielBed

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2025

Jacob was super helpful today! I was confused about something and he was patient and answered all my questions. A++++

Store

Poshiva

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2025

I've had a great experience with Zendrop so far! The support team is quick, friendly, and truly helpful—especially Liezel, who went above and beyond to assist me. The platform is incredibly easy to use and loaded with features that make managing my store so much smoother. Highly recommended!

Store

My Store

Using app

26 days

5 / 5 Share

May 20, 2025

The products are great, there's a wide variety, and the customer service is outstanding.

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 19, 2025

Great support and easy to use tools to make everything smooth and convenient! Customer support is top tier!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2025

Rose assisted me with my order mistake and she was very nice, and helpful, problem solve. I have been using Zendrop for 2 months and it’s been so easy to fulfill the orders. Appreciate the Zendrop Team for all the support, thank you.

Store

My Store

Using app

About 1 month

5 / 5 Share

May 16, 2025

Los mejores ❤ un excelente servició.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2025

Jacob was very helpful. I had a few questions about a product and he was able to answer them, so I can move forward.

Store

Noblef

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2025

Great shipping times, excellent product quality, and an immediate customer service response system. Highly recommended for anyone doing dropshipping!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2025

Excellent support. Very fast with any feedback!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2025

Customer service helped me in an amazing way ! Super kind, and instant help. When i had another issue right after it, i got amazing support again. I definitely recommend this app, the support is great, understanding, and helps fixing any issues asap.

Store

GDNA

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2025

Great Service. I was being helped by Maria Teresa and she was fantasitc. Prompt replies and very friendly and helpful. Helped solve the issue. So glad that a person was helping rather than a bot.

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 1, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2025

I’ve had the pleasure of working with Brenda and Nina and they were extremely helpful! Zendrop has proven to have a very knowledgeable and helpful customer support team! This is valuable to the success of my business. I recommend Zendrop to any large or small business owner!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2025

I had an issue with my account credits and reached out to Zendrop support. Liezel was incredibly helpful, professional, and patient throughout the entire process. She made sure everything was clearly explained and followed up until the issue was fully resolved. Great customer service experience. Thank you, Liezel and Zendrop!

Using app

12 months

Total reviews

1

Average rating

5.0