Zendrop: AI Dropshipping & POD

I am so sorry to hear you had such a frustrating experience while testing your store. It is completely understandable to feel disappointed, especially when realizing a critical piece like a supplier cannot provide the specific product. We have already reached out to you directly via email to help make things right and see how we can better support your next steps. Please accept our apologies for not attending to this right away; your feedback just reached us today; otherwise, we would have reached out much sooner. Looking forward to hearing from you. –Darlene, Zendrop Customer Experience Team Lead

Thank you so much for your wonderful 5-star review! We're thrilled to hear that Inspired Home Essentials has had a great experience with Zendrop. Your support means the world to us, and we're committed to continuing to provide you with excellent service and products. We look forward to supporting your business growth!

Wow, this truly warms our hearts! We work hard to understand each merchant's unique needs and provide solutions that actually work for their business. Thank you so much for recognizing our team's efforts, Baby Blissful Boutique. We're honored to be part of your journey and can't wait to keep supporting your growth!

Hi there, We are so sorry to hear that you haven’t made a sale yet. We completely understand how frustrating it is to put effort into your store and not see immediate results, but we want you to know we are here to support you. Your feedback just appeared on our end today. Had it come through sooner, we would have reached out the exact moment you posted this. Also, I want you to know that Zendrop has a variety of exclusive resources that our most successful merchants use daily, and we want to share those with you to help jumpstart your business. We immediately tried looking up your account to investigate, but we unfortunately could not locate an account using your current reviewer details. Please reach out directly to [email protected] so we can locate your profile, properly assist you, and work together until you achieve the success you deserve in this business. –Darlene, Zendrop Customer Experience

We're so happy to see this five star rating! Welcome to the Zendrop community, we're glad to have you with us. - The Zendrop Team

A month in and still five stars, that's great to see. Thanks for sticking with us. - The Zendrop Team

Being new to all this is when fast answers matter most, so we are glad support has been there for you. Happy the catalog is giving you plenty to work with too, Debbie. - The Zendrop Team

It's wonderful to hear that questions and issues get sorted out so quickly for you! Comments like this about our customer service really do mean a lot to the team. - The Zendrop Team

Hi there, Thank you for taking the time to share your feedback. We do apologize for a disappointing experience in terms of access. We'd love to provide support regarding your concern. However, we're unable to locate your Zendrop account. Kindly reach out to [email protected] so we can further assist you and turn your experience around. –Darlene, Zendrop Customer Experience

Lamentamos mucho la experiencia que has tenido y te pedimos disculpas por las molestias. Ya nos hemos puesto en contacto contigo para conocer mejor tu caso y revisarlo a fondo. Esperamos poder resolver esta situación contigo lo antes posible. Shiza, Zendrop

This is lovely to see, thank you. Wishing Fashion Niche a great run ahead. - The Zendrop Team

Hi there, We do apologize for the unexpected charges. We'd like to check on this and make sure it is sorted out for you. However, we can't find your account details on our end. Kindly reach out to my email, [email protected], so we can check that payment. We look forward to hearing from you. –Darlene, Zendrop Customer Experience

Easy to use is exactly what we are going for, so this is good to hear. Thanks for the five stars, Cowboy Customs. - The Zendrop Team

Listing details like mismatched photos can be fiddly to sort out, so we are glad the team got you quick answers. Thanks for the kind words after your first month, Catnip and Cat Tails. - The Zendrop Team

So happy to hear Zendrop has been a smooth experience from the start! You hit on all the things we really care about: easy setup, automated fulfillment saving time at scale, and a support team that's actually responsive. Wishing you tons of success as you grow your store. - The Zendrop Team

Hi Rohan, thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you. — Darlene Zendrop Customer Experience

Three days in and already five stars, we like that sign. Thanks for the vote of confidence, Airflow. - The Zendrop Team

Thank you so much for this wonderful review and for recommending Zendrop as a partner! We truly appreciate your patience with the timezone differences — supporting merchants across the southern hemisphere is something we take seriously, and we're glad our freight and problem-solving approach has been working well for you. It means a lot to know that Zendrop has played a role in helping your business grow. We look forward to continuing this partnership and being there for you every step of the way! - The Zendrop Team

So glad to hear your rate plan concern was handled so quickly. Getting things resolved the very next day is exactly the kind of turnaround we aim for. - The Zendrop Team

Glad to hear the setup went smoothly for you! We're looking forward to growing alongside Antonio's Store for a long time too. - The Zendrop Team