Zendrop: AI Dropshipping & POD
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Tessa from Zendrop is amazing with customer service! This stuff can be confusing at 1st, but Tessa has been very helpful!
Tessa is truly one of a kind, and hearing that she made a confusing process feel manageable means so much to us! We're glad she's been by your side through the learning curve. Thanks for taking the time to share this. - The Zendrop Team
Products are available and the platform works fine overall, but costs are noticeably higher compared to other suppliers like CJDropshipping. I had a product delivered to a customer and the delivery time was longer than expected. For AliExpress sourced products especially, pricing makes it harder to compete. It works, but there is room for improvement on costs and shipping speed.
Thank you for taking the time to share your feedback. We appreciate your insights regarding pricing and shipping times. We're always working to improve both our product sourcing and fulfillment experience, and your feedback helps us do that. Could you please reach out to us at [email protected] so we can learn more about your experience and see how we can better support you moving forward? Shiza, Zendrop
I am editing my review due to some amazing support from the Zendrop support agent Shiza Latif. She did an above and beyond job in getting me the help I need to hopefully get my store launched! Thanks again Shiza Latif!! I would have given Zendrop a 5/5 except for there is so much information and tools available that it is taking time to even wrap my head around everything.
Thank you for your feedback. We completely understand your concern. Some features and services are available exclusively through our Paid plan, and we appreciate your perspective regarding feature transparency. We agree that having a clearer understanding of what each service includes is important when evaluating a platform. I've reached out to you personally to learn more about which features you'd like to explore and to see how we can best assist. We appreciate the opportunity to better understand your needs and improve your experience. Shiza, Zendrop
I'm cautiously excited as order not fulfilled yet. A bit of trial and error from my side. Still learning so this is a major milestone for me. I trust Zendrop will have my back on this one.
Congrats on hitting that milestone, it really is worth celebrating. Trial and error is just part of the learning curve, and it sounds like you're getting the hang of it. Our support team is around whenever you want a second pair of eyes on something. - The Zendrop Team
Mariane at Zendrop was very good at her support for my issue I needed to resolve. Thank you!!!!
Mariane is wonderful, and we're so happy she was able to help you get your issue sorted out! Hearing that the support experience hit the mark really does mean a lot to us. We'll be sure to pass along the kind words to her. - The Zendrop Team
We're so glad to have you with us, Vacaglo! Those 5 stars genuinely made our day. Hope Zendrop keeps making things easier for you. - The Zendrop Team
Everything worked just right
Nothing beats hearing that it all just worked. Thanks for the five stars, and we hope Gadget Knot keeps rolling. - The Zendrop Team
A month in and five stars, that is great to see. Appreciate you taking the time, Lakerain. - The Zendrop Team
It was a test run.
Glad the test run went well enough to earn five stars. Hope plenty of real orders follow for Avocado Stone Artisans. - The Zendrop Team
What a nice way to start the day, thank you. Wishing you a strong start with the store. - The Zendrop Team
It’s definitely challenging to compete when the product pricing is significantly higher than what customers can find elsewhere. Whenever I find an item I’m interested in selling, I do a Google search to compare pricing, and I often see competitors offering the same or very similar products for 20–30% less. That makes it difficult to price competitively while still maintaining a reasonable margin. Edit 6/12/26: thanks for replying back. I have not received a notification from your team yet to help review my products
Hi Ammar, We completely understand your frustration. Trying to grow an e-commerce business when you see a 20% to 30% price gap makes selling incredibly difficult. Our goal is to help you build a profitable store, not hold you back. We have reached out to you directly via email. My email is [email protected] to look at your product list and see how we can optimize your margins to turn this experience around. We genuinely hope to hear back from you soon so we can help you succeed. Kindly check your inbox and you may reach out directly to [email protected] if you're unable to receive my email. - Darlene, Zendrop
The process was smooth. The description and pictures were detailed and helpful. The payments and notifications went through quickly. The order confirmation email was neat, and professional and made me feel special.
Thank you so much for your wonderful feedback, GlowUp Drop Shop! We're thrilled to hear that the process felt smooth and that the order confirmation experience made you feel special — that's exactly the kind of impression we strive to create. Knowing that everything from product descriptions to payments went seamlessly means a lot to our team. We're excited to keep supporting your store's growth and look forward to many more successful orders together! -Zendrop Team
Perfecto servicio, nada que quejarme, me ayuda en todo y hace mas sencillo organizar todo
Nos alegra mucho leer esto, AuraVision. Que Zendrop te ayude a organizar todo de forma más sencilla es justo lo que buscamos. Gracias por estos dos meses de confianza! - The Zendrop Team
Merci, Youbeauty! A five star rating with no notes needed is always a good one to see. - The Zendrop Team
Openning the app. It auto set me one product to the list that not exists, so I can not delete. I can't cancell the subscription due I have this misterious product imported and they forced the subscription and setted without consent. what the fuck. I don't even uses this app, I just was looking around
Hi Miura, We are truly sorry to hear that you experienced an issue with product deletion, which prevented you from canceling your subscription. We looked into your Zendrop account linked to your Miura Vault store, but we were unable to find any pending subscription on our end. We have sent you an email to get a better understanding of what happened so we can make things right for you. We look forward to hearing from you soon! -Darlene, Zendrop
Zendrop has been really easy for me to use as a beginner in dropshipping. I can quickly find and import products into my Shopify store, and it automatically handles fulfillment, shipping, and tracking for me. The dashboard is simple and not overwhelming, which made it easy for me to get started without much experience. It has helped me focus more on selling and marketing instead of worrying about logistics.
Thank you for your wonderful review! We're delighted to hear that Zendrop has made your dropshipping journey easier and helped you focus on growing your business. Your feedback means a lot to us. We truly appreciate your support and wish you continued success with your Shopify store! -Zendrop Team
Very Poor unaccountable customer service. I will revise my review once They do anything to resolve the poor platform experience, or will drop them and update this withe the continued lack of care they provide their customers.
Hi there, I'm sorry your support experience wasn't what it should have been. That's not the standard we hold ourselves to. I've personally emailed you to address your concerns directly and ensure you get the help you need. I hope you'll give us another chance to show you what Zendrop support can be. — Darlene, Zendrop Customer Experience
Super Support! Thanks for your help. They are there for You!
Our support crew will be glad to hear this one. Being there when you need us is the whole point, so thanks for calling it out, Petunique. - The Zendrop Team
A top rating right out of the gate, we appreciate that. Hope the store build goes brilliantly. - The Zendrop Team
Thanks so much for the 5 stars! We're happy to have you with us. - The Zendrop Team
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