Zendrop: AI Dropshipping & POD

Jan. 23, 2026

Juan and Nyka have been super helpful and very happy as usual with Juan and Nyka, they are great. Thank you Zendrop. Really appreciate the time and effort put in with prompt replies and easy to follow answers. Thank you and look forwards to the year

Jan. 23, 2026

Jan. 22, 2026

great customer service! very helpful reps and quick response time

Jan. 22, 2026

Jan. 22, 2026

So far, they have answered every question, supported all the time promptly and have been very helpful with all possible topics. It's not been long since we started using Zendrop, but so far they seem quite promising and we are feeling quite confident in using it further. Special thanks go to Nina for her thorough explanations and guidance! Lindanex will continue to grow and Zendrop is going to be a big part of it! Thank you!

Jan. 22, 2026

Zendrop is just great. Friendly and easy to work with, but also limitless when you find out how everything works. The support team is great. Easy chat modus, and they are willing to help you as much as you need.

Jan. 21, 2026

The team support is excellent, they answer immediately, clearly, if something is missing they will answer you again until every detail has been considered. They answer you with respect, with a happy mood and you do not find this implicaton everywhere, Zendrop makes the difference. My experience has been amazing and I really do recommend using the app, do not hesitate at all!!!

Jan. 21, 2026

I have been working with Zendrop for over a year now and I am really satisfied. Our cooperation is professional and runs smoothly. I recommend them.

Jan. 21, 2026

I am extremely satisfied with the service Zendrop has provided me. I’ve been working with them for about a year and a half, and the experience has been excellent throughout this time. I have three amazing team members from Zendrop who help me process orders, handle shipping, monitor deliveries, and quickly respond to any situation that comes up across all my stores. The service is very efficient, and they are always available to support me whenever I need it. Zendrop offers great logistics, good product quality, competitive prices, and outstanding customer service—not only for me as a store owner, but also for my customers. I highly recommend Zendrop to anyone looking for a reliable and professional dropshipping partner.

Jan. 21, 2026

My experience so far has been great. The support is very fast and effective. Thank you Jo for the help!

Jan. 21, 2026

I’ve had an excellent experience with the Zendrop Private Agent Program. Working with the team has been smooth, professional, and genuinely helpful from day one. They’re incredibly hardworking, always responsive, and they reply as soon as you need them—something that makes a huge difference when you’re running an online business. They’ve helped me a lot with scaling and keeping operations organized, and having a reliable agent to support orders and logistics has taken a lot of pressure off my shoulders. Overall, the service has been a major value-add and has played a real role in helping me grow my business online. Highly recommended. Thank you Zendrop

Jan. 20, 2026

Zendrop is no longer reliable and not worth the cost. We ordered two smart watch samples on December 11 and followed up every 10 days. Each time, we only received automated bot replies saying staff were unavailable and would get back to us. No one did. After waiting more than a month, we finally heard back from a human agent named Jamima, who told us the Chinese vendor had quoted the wrong price and that Zendrop would simply refund the money. This is unacceptable after ignoring us for weeks. This is also the third time we’ve faced similar issues with Zendrop. We run a jewellery and gift store, and our customers order items to gift loved ones. Delays and sudden cancellations seriously damage our business. Saying “we’ll refund you” after a month of silence is not a solution. We are on the Zendrop Plus Plan, paying $545 USD per year (around $815 AUD), and the value is terrible: No proper training or support as promised Product prices are too high to make profit Still need to write our own product descriptions The $99 prebuilt AI store is very poor quality and worse,Rather I would reccomend Shopify’s free themes like Dawn or Shine Zendrop may have been good years ago, but not anymore, especially heading into 2026. Support is unreliable, vendors are inconsistent, and the service does not match what is advertised. Recommendation to the new Entrepreneurs please Avoid Zendrop. Find your own vendors or use another platform.

Jan. 26, 2026

I want to update my review and remove my previous negative comment because I’m genuinely happy with Zendrop’s support now. Huge appreciation to Darlene for the way she handled my issue. Even though it was early in the morning, she waited for my call, listened patiently, and helped sort out all the problems I was facing. She assured me that Zendrop will support us whenever there are issues, and that really meant a lot to me. Everyone makes mistakes, but the way Darlene handled the situation was truly impressive professional, calm, and supportive. I was honestly about to switch platforms, but because of her support, I’ve decided to stay and give Zendrop another try. Customer support like this makes a big difference. Thank you, Darlene, and thank you Zendrop.

Jan. 20, 2026

Without the Zendrop team, I honestly wouldn’t have been able to scale my business to where it is today. From excellent product sourcing to strong courier support and reliable customer service, they’ve been there every step of the way. What truly sets Zendrop apart is the dedicated team behind it. They don’t just support your business, they actually care about it and feel like part of it. You’re not just another account, you’re treated like a real partner. Having a team that genuinely wants to see you succeed makes all the difference when you’re growing a business. Zendrop has played a huge role in our growth, and I couldn’t recommend them highly enough.

Jan. 20, 2026

Great app, great team, always willing to help. Will always share my experiences with this team. They have always gone above and beyond for me even despite me being a smaller store atm. This shows me that they provide the same attention of care to all of their customers. Hoping they can help me scale into a huge store

Jan. 20, 2026

I've been working with Zendrop for over a year now, and the experience has been great. They are very responsive, friendly, and quick to help with any issues that may arise. They offer a whole team to help support your business, along with a lot of extra benefits and features that most other suppliers don't. Shipping times are good, custom packaging options are available, and their pricing is much better than any other company I've worked with in the past. Highly recommend Zendrop if you're looking for a streamlined, efficient team to help your business scale.

Jan. 20, 2026

10/10 experience, very responsive and gets stuff done for you and makes your job way easier. They have a whole staff just for me and are always looking for ways to make my job easier

Jan. 20, 2026

All of there 5 star reviews are AI. This is the worst website of all time. Zendrop auto-enrolled me into a paid plan without clear notice, hid downgrade options mid-billing cycle, and required unlinking products and contacting support to cancel. The AI support agent repeatedly deflected instead of resolving the issue. Be very careful installing this app. Or just dont install it don't waste your money and time.

Jan. 20, 2026

Zendrop has always been reliable in supporting the heavy lifting that comes with logistics. Their team grows with you, and always goes the extra mile to support your needs. Big big shoutout to Max for onboarding me, and my A-Team of Michaela, Rachel, John, Jessa, + everyone else working behind the scenes. Customers are happy, and I'm free to focus on driving revenue in the business.

Jan. 20, 2026

I joined the Private Agent Program at an insane time in my business, we grew 1000%+ over a single month and the team helped us get all of our orders out on time with very few issues, of course things happen but they were always great in replacing any defective orders etc, and of course the pricing they get you with The PA program is nice as well, would definetly reccomend.