Zendrop: AI Dropshipping & POD
Dropshipping & print on demand suppliers: 1M+ products, fast
Rating
4.3
feedback
1,139
chart
#142
All reviews
Review RSS Feed
Jan. 30, 2026
It helps me find better products for my store
Thank you so much for your feedback! We’re happy to hear the app is helping you find better products for your store. Wishing you continued success and growth! Shiza, Zendrop
Feb. 2, 2026
I recently had the pleasure of interacting with Shiza, a customer service agent at ZenDrop, and I must say, the experience was truly exceptional. Shiza possesses outstanding listening skills, demonstrating a genuine attentiveness to every issue I raised regarding ZenDrop. What impressed me most was her ability not only to formulate an effective plan to address my concerns but also to provide additional, valuable advice that I hadn't even considered. Shiza's professionalism and intelligence were evident throughout our conversation. She also shared some insights into her background, which further solidified my confidence in both her and ZenDrop as a company. As a business owner managing two companies, I deeply value productive and efficient interactions. This call with Shiza was undoubtedly one of the most productive I've had so far in 2026. My overall experience with ZenDrop has consistently been positive, and I consider them to be one of the best companies I've had the pleasure of working with. Shiza's dedication to customer satisfaction is a testament to ZenDrop's commitment to excellence. I highly recommend their services and commend Shiza for her outstanding service.
Thank you so much for taking the time to share such a thoughtful and detailed review. We truly appreciate your kind words and am really glad Shiza could help address your concerns around the new pricing model. Your continued trust in Zendrop over the past three years is something we don’t take lightly. Feedback like this motivates us and reinforces our commitment to providing clear, supportive, and reliable service. If you ever have questions or need assistance in the future, please don’t hesitate to reach out, we’re always here to help. Thank you again for your support and recommendation!
Jan. 30, 2026
I read many reviews on Trustpilot, some were bad and some were good. So I didn’t know if I really should choose Zendrop. But after subscribing to the Plus Plan using it very intensely I can say that Zendrop is really great. They offer a lot of products for good prices and ship them in under 10 Days, I tried it myself and ordered Sample Products. The support is excellent, really fast answers and competent people. What I also really like is the ability to create your own Thank you cards as well as the Print on demand feature where you can create your own designs very easily. All in all a really great solution for Dropshippers.
Thank you so much for taking the time to share such detailed feedback! We truly appreciate you giving Zendrop a chance and are thrilled to hear that your experience with the Plus Plan has been a great one. It’s awesome to know that the product selection, shipping times, customization features, and Print on Demand tools have all met your expectations - and that our support team was able to assist you quickly and effectively. Please know that we’re always here to help you at every step of your journey. We’re excited to continue supporting your success and growth with Zendrop! -Darlene, Zendrop
Jan. 30, 2026
I just started today and looks like a nice app to star with
Store
My Store
Using app
About 1 hour
Hi there! Welcome to Zendrop and thank you for choosing Zendrop! We’re glad to hear your first impression has been a positive one. If you need any help as you explore the app, our team is always here to assist you and make sure you have a smooth start. -Darlene, Zendrop
Jan. 29, 2026
I recommend this app, they offer a wide variety of products and it’s super simple to connect to your shopify store. Customer service is friendly and efficient!
Hi Alan! Thank you so much for the recommendation! We truly appreciate your kind words and are happy to hear that you’re enjoying our product selection, easy Shopify integration, and friendly support. Please know that we’re always here to assist you whenever you need help - we’re excited to be part of your journey with Zendrop! -Darlene, Zendrop
Jan. 29, 2026
Hola, tengo pocos dias en Zendrop, pero hasta ahora he estado satisfecho con el servicio de atencion al cliente, son atentos y enfocados a solucionar los inconvenientes, de los problemas que hasta ahora he tenido, todos han tenido soluciones.
Hi Walter! Thank you so much for your kind feedback! We’re glad to hear that your experience so far has been a positive one and that our team has been able to address and resolve your concerns. Please know that we’re always here to assist you whenever you need support, and we look forward to continuing to work with you as you grow with Zendrop. -Darlene, Zendrop
Jan. 28, 2026
Since using Zendrop, my business just got easier, a lot of things they take off your mind so you can focus on other things, also, The most helpful support, they really put effort to help and answer inquiries, recommend
Thank you for your honest feedback! We’re glad Zendrop has made things easier for you and that our support team could help. We appreciate the recommendation and wish you continued success! Shiza, Zendrop
Jan. 28, 2026
I initially used Zendrop to start my ecommerce journey, and once things started going well, they gave me access to a private agent and better product pricing. They're quick to respond to any issues and their customer service is outstanding. My respect to Zendrop.
Thanks so much for your kind words! We’re thrilled to hear Zendrop has been helpful in your journey. Your success is exactly why we do what we do. Wishing you continued growth and success with your business! Shiza, Zendrop
Jan. 27, 2026
I signed up for Zendrop’s free trial and used it for 2 day. Somehow the account upgraded to a paid plan without my authorization, and billing has continued/attempted even after I uninstalled the app and followed the usual cancellation steps. I tried to downgrade it back but it wouldn’t let me either which is really weird sand confusing. I reached out to Zendrop support multiple times and have not heard back, which is unacceptable when billing is involved.
Hi there, I'm so sorry your support experience wasn't what it should have been. That's not the standard we hold ourselves to. I've personally emailed you to address your concerns directly and ensure you get the help you need. I hope you'll give us another chance to show you what Zendrop support can be. — Darlene, Zendrop
Jan. 27, 2026
The private agent is great especially my team with shahid. The only thing that needs work is that shipping time with the products is not fast at all I am getting hit with chargebacks because of this, and the pricing of the product isn’t even the lowest compared to your own separate supplier.
Hi there! Thank you for taking the time to share your honest feedback - we truly appreciate it. We’re glad to hear that you’ve had a great experience with your private agent, especially with Shahid and the team. At the same time, we understand your concerns regarding shipping times and pricing, and we know how impactful these challenges can be, particularly when it comes to chargebacks. Please know that we’re always here to support you. If you’d like, we’d be more than happy to review alternative shipping options, product sourcing, or solutions that may help improve delivery times and overall performance. Don’t hesitate to reach out anytime - we’re committed to helping you succeed. -Darlene, Zendrop
Jan. 27, 2026
This is one of the best programs I've dealt with, especially their support team, which is always active, and the help and courses they offer are endless.
Thank you for sharing your honest feedback! We’re thrilled to hear that you’re enjoying the program and finding value in both our support team and educational resources. Our goal is to provide consistent support and long-term value, and feedback like yours motivates us to keep improving. Shiza, Zendrop.
Jan. 27, 2026
Zendrop has impressed me with their fast response times, great customer service, and solid product selection. A reliable and professional supplier.
Thank you for your support and for taking the time to share your experience. We’re always working to improve our services and provide the best possible support to our users. If you ever need assistance, our team is always here to help. Shiza, Zendrop
Jan. 27, 2026
Thank you for the 5-star review! We appreciate your support and are glad to hear you’re having a great experience with our team. Shiza, Zendrop.
Jan. 27, 2026
It’s hard to know how to get around your app. Many times I will add a product to my store but then I can’t find it in my store. It’s hard to know what my price is when your app immediately puts a crazy high rate on it after it’s in my store. You should put my price and then your crazy rate so that I can know my price so that I can decide what the retail price will be to my customers.
Hi Sunshine! Thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you. — Darlene Zendrop Customer Experience
Jan. 27, 2026
Initially was skeptical if Zendrop was able to handle big merchants, we ended up switching to Zendrop because we needed a partner we could trust after multiple bad experiences with other private agents. I'm really happy we made the switch as Zendrop has gone above and beyond for us as a client, we're excited to continue building and scaling alongside Zendrop.
Hi there, thank you so much for sharing your experience! We completely understand the need for a reliable partner, and we’re thrilled that Zendrop has been able to meet your expectations. We’re excited to continue supporting you as you grow and scale, and we’re always here whenever you need assistance. -Darlene, Zendrop
Jan. 26, 2026
i want it restored i ask you deactivate it but i want it back been half a month no connection
Hi Hall, thank you for your interest in reactivating your Zendrop account. I’ve reached out personally to get more information so we can assist and get everything ready for reactivation. We’re happy to help reconnect your account and look into this for you. Shiza, Zendrop
Jan. 25, 2026
Placed an order for a single test product that cost over $40 with shipping. I was given a tracking code that when used 9 days after payment and not having received the item says that it has no info for the tracking number. When I communicated with the AI bot it kept suggesting to authorize direct contact with a tech, but wants to charge me $5 for the privilege. This was my 1st buy with them and was my test for quality, service and timeliness. Not very encouraging to use this supplier at all. It makes me sad since they were recommended.
Hi Brett, I'm sorry to hear the order shipment didn't meet your expectations. I've looked into your account and sent you an email with some specific details on what happened and what we'd like to do to make it right. We're committed to helping your business succeed, and I hope you'll give us the chance to improve your experience. —Darlene Zendrop
Jan. 23, 2026
Excellent customer service! Even though I had a billing concern during setup, their team handled it quickly and professionally and provided a solution I was satisfied with. Very beginner-friendly app with great support. I’m still in the setup phase, but the Zendrop team was responsive and helpful when I needed assistance. Highly Recommended.
Thank you for your kind review. We’re glad to hear our team was able to assist you and appreciate your recommendation. Wishing you continued success as you move forward. Shiza, Zendrop