Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.8
feedback
10,199
chart
#63
All reviews
Rating Breakdown
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Nov. 6, 2024
I have not placed an order with Zendrop for some time and forgot the process, the help desk team were very helpful and fast and were able to help me with every question I had in regards to my order and the process. Thanks Team
Nov. 5, 2024
Very easy good app to use, it seems to work good I think it would be good for anyone
Nov. 5, 2024
Honestly one of the best app integrations one could add to their store. With products ready to sell as soon as you link your store and a highly respectful, caring and quick responding customer support staff at your service, it truly feels like a premium app that deserves a 100 out of a 5. Well done Zendrop.
Nov. 5, 2024
Today I have received the help I have needed for two days! Stick with ZENDROP. The help center and people will help you and will stay with you until the issue is resolved! Way to go Zendrop!
Nov. 5, 2024
best costumers support ever really i love them helpfull and my costumer support assist was Markgil and he really helped me alot <3
Nov. 5, 2024
I started selling a product through Zendrop and invested heavily in advertising, only to find out later that it went out of stock without any notice. Zendrop's only 'solution' was to suggest a replacement item that didn’t even remotely match what I was originally selling. After all the time, effort, and money I had poured into promoting this product, Zendrop left me with no other option than to refund the customers – completely disregarding my advertising expenses and the financial loss on my end. This level of service is unacceptable. Zendrop should be supporting new sellers, not trapping them in situations where they end up bearing all the risk and cost alone. Absolutely disappointing!
We truly apologize for the negative experience you've had, and we completely understand your frustration. It’s never our intention to leave you in a difficult situation, especially after investing so much time and money. We appreciate your feedback, and we’ll be reaching out to assist you further in resolving this matter.
Nov. 5, 2024
Its always the best support I have on Zendrop, the attention, the time they answer, Its always a great experience in the app
Nov. 5, 2024
The support team is quick to help and gives you precise instructions on what to do. I'm very happy with it.
Nov. 5, 2024
Shiza took the time to work through all my issues in a patient and diligent manner.
Nov. 4, 2024
I would like some tips on how to promote products properly, and be effective thanks.
Nov. 4, 2024
Zendrop has taken my dropshipping business to the next level. By simplifying order fulfillment, providing a vast product range, and enabling custom packaging, it has helped me boost efficiency and brand recognition. Their dedicated customer support team ensures a smooth and hassle-free experience. I wholeheartedly recommend Zendrop.
Nov. 4, 2024
TERRIBLE!!!! If you want to have very late shipments and angry customers, and also to be wrongfully and double charged for stuff, then this is the app for you. It all seems easy and nice on the surface, with the well designed interface, and somewhat easy to link products to your store (when it works), but then it turns into a real mess very fast. More than half my orders took well over the 4 day window they promise (which is already very long). When this happens you will not be notified at all, there is no communication or updates. The customer service is always available but they give you generic cut and paste replies that will not actually solve the issues. I do not understand how this company has a 4.8 rating? beware!
Thank you for sharing your feedback, and we sincerely apologize for the issues you've encountered. We understand your frustration, and we’re committed to resolving these matters. We will be reaching out to assist you further.
Nov. 4, 2024
I had a great experience with Zendrop's customer support! They were very helpful in resolving my billing issue promptly and issued an app credit without any hassle. Thank you for your excellent service!