All reviews

Rating Breakdown

  • 5
    84% (698 ratings)
  • 4
    7% (56 ratings)
  • 3
    2% (13 ratings)
  • 2
    1% (6 ratings)
  • 1
    7% (55 ratings)

Reviews with Text

  • 95% (785)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 24, 2025

Zendrop are brilliant! Very helpful when you need instructions or queries and super easy and straight forward to use. I highly recommend them!

Store

Lavuna

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the glowing review! We're thrilled to hear you've had such a great experience with Zendrop. We truly appreciate your recommendation and are always here to support you!

1 / 5 Share

March 21, 2025

5 day refund policy + unreasonable customer service meant I was charged and refused a refund for downloading the app for about 20 minutes while I was showing someone... Free plan available? Not so sure.

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Sorry to hear about your experience. We understand your frustration and appreciate your feedback. We'll reach out to you as soon as possible to assist you further.

5 / 5 Share

March 19, 2025

Krisnalyn was very helpful in helping me resolve my issue...great customer service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're so glad Krisnalyn was able to help resolve your issue. We really appreciate your kind words about our customer service!

5 / 5 Share

March 18, 2025

Eles são super legais e o suporte é nota 1000, obrigado Zendrop, com vocês eu estou zen hahah

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Haha, love that! 😄 Thank you for the awesome feedback! We're here to keep things smooth and stress-free for you!

4 / 5 Share

March 18, 2025

Still learning about dropshipping and so far, so good with help from the Zendrop Customer Service. I am using different dropshipping portals and Zendrop is the best of far in comparison to the other portals. My only concern is that I hope Zendrop's product selection process could be better, but again I am having a pleasurable experience with this dropshipping portal.

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for the thoughtful feedback! We're glad to hear you're enjoying your experience so far and that our customer service has been helpful on your dropshipping journey. We also appreciate your input on the product selection process—it's feedback like this that helps us improve. We're here for you every step of the way!

5 / 5 Share

March 17, 2025

Excellent customer service, always on hand and fast to reply!

Store

ARKALIE

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We're so glad to hear our team was quick to respond and always ready to help!

5 / 5 Share

March 16, 2025

Very helpful and informative! Quick and informative responses!

Store

tidy

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! We're happy to hear you found the support quick, helpful, and informative!

5 / 5 Share

March 13, 2025

Bonne assistance , rapide et efficace !

Store

Mood

Using app

7 days

Total reviews

12

Average rating

4.7

Developer Reply

Thanks a lot for the great feedback! We're glad you had a fast and efficient experience with our support team!

5 / 5 Share

March 12, 2025

The best dropshipping app you can ever find. Huge thanks to its support team, especially Mariane. <3

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We're thrilled you’re loving the app and support—Mariane will be so happy to hear this!

5 / 5 Share

March 11, 2025

Amazing customer support, good experience with order fulfillment.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer support and order fulfillment. Your satisfaction means a lot to us!

5 / 5 Share

March 6, 2025

I have not actually tried this site in terms of linking my store to the site and reviewing its features, but I contacted customer service to inquire about many questions, specifically with Mr. Harvey, he was very kind and quick to answer my questions and very patient with me, I thank him for his effort and good communication with people, in principle the customer service is excellent, and this ensures providing comfort and safety for customers in the event of any problem, thank you

Using app

5 minutes

Total reviews

15

Average rating

4.7

Developer Reply

Thank you for your thoughtful feedback! We're glad Harvey provided excellent support and answered all your questions with patience. We appreciate your trust and look forward to assisting you as you explore Zendrop!

1 / 5 Share

March 5, 2025

Bug de compte, impossible de dl l'appli, le service client me fait tourner en rond depuis plusieurs jours

Using app

26 minutes

Total reviews

3

Average rating

3.7

Developer Reply

We're sorry for the trouble you're experiencing. We understand how frustrating this must be. We'll reach out as soon as possible to assist you further.

5 / 5 Share

March 5, 2025

I'm pleased with my first experience chatting with Zendrop, Faye. My subscription and account issue was understood and dealt with quickly and sufficiently. Many thanks.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your experience! 😊 We're glad Faye could assist you quickly and efficiently. We're always here to help!

5 / 5 Share

March 4, 2025

Mariane did a fabulous job explaining to me the ends and out of my problem I was having and gave me understanding. So that I may proceed in my business.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

That’s amazing to hear! We’re glad Mariane was able to provide the clarity you needed to move forward with your business. 🚀 Thanks for sharing your experience!

1 / 5 Share

March 2, 2025

Can't give 0 stars so giving 1. This app is not what it used to be before. I respected Jared Goetz for his vision and his mission. He writes that one of the rules he lives by is to work on a problem every day on linkedin, and someday you will see the result. But one fine day, he woke up and changed the whole policy for startups that would stangle the startups. Please do not choose them as your dropshipping partner or work over there. I don't think it is now a company that is drophipping partner-centric.

Using app

About 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Sorry to hear about your disappointment. We appreciate your feedback and understand your frustration. We'll still be reaching out to take a look at your concern and assist you further.

5 / 5 Share

July 30, 2025

They are very quick if you have any questions or issues! The best fulfillment service I have ever used and I have tried many!! The customer service is beyond fantastic!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear that you’ve had such a great experience. We’re always here to help!

5 / 5 Share

March 2, 2025

excellent..very helpful!

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We really appreciate your kind words. Glad we could help!

5 / 5 Share

Feb. 28, 2025

Mariane was great! She resolved my issue quickly.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind words! We're glad Mariane could resolve your issue quickly. Let us know if you need anything else!

5 / 5 Share

Feb. 27, 2025

Using app

About 24 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! ⭐⭐⭐⭐⭐ We appreciate your support!

5 / 5 Share

Feb. 22, 2025

Very helpful staff and I big variety of quality products. Totally recommend!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad you appreciate our support and product selection. Your recommendation means a lot!