Zendrop: AI Dropshipping & POD
All reviews
Review RSS feed
We recently made the switch to Zendrop for our dropshipping business, and honestly, we’re loving it. They’ve been incredibly helpful throughout the entire transition. Whenever we have a question, we just hit up their chat function. If it’s a specific product detail that the bot can't handle, a real person usually gets back to us that same day, which is a huge relief. Another thing we really appreciate is their recommendation to winning products. They help us a lot in researching winning products, and it really feels like they’re invested in our success. If you're looking to switch to a platform that actually provides real support, Zendrop is the one.
Thank you so much for sharing your experience! We truly appreciate you choosing Zendrop and are thrilled to hear that the transition has been a smooth and positive one. It’s great to know that our chat support, hands-on assistance, and product recommendations have been helpful and that you feel supported every step of the way. We’re always here to assist you and are genuinely invested in your success. Thank you for trusting Zendrop - we look forward to continuing to grow alongside your business! -Darlene, Zendrop
TOP
Thank you so much for your feedback! We’re happy to know our platform is working great for you. Wishing you continued success and growth.
Thank you so much for the the positive rating! We truly appreciate your support and are thrilled to hear that you’ve had a positive experience with Zendrop. We’re always here to assist you whenever you need us and look forward to continuing to support your business growth. -Zendrop
At first I had a hard time getting through parts of the app but then got guidance from ZenDrop support and was able to import my products. I decided to upgrade my Plan which has afforded me the guidance I need to go further. I recommend ZenDrop and look forward to continuing my journey of building my Shopify store.
Thank you so much for sharing your experience! We’re really glad our support team was able to guide you through the app and help you get your products imported. It’s great to hear that upgrading your plan has given you the extra guidance you need to keep moving forward. We truly appreciate your recommendation and are excited to continue supporting you as you build and grow your Shopify store. Please know we’re always here to assist you whenever you need us. -Zendrop
Zendrop has been a reliable app for my Shopify store. The platform works well for sourcing and fulfillment, and the setup process is straightforward. The support team was professional, responsive, and helpful when I needed assistance with an order. Their guidance made the process much easier and saved me time. Overall, a solid app with dependable support. I look forward to continuing to use Zendrop as my business grows. Thank you Shawn Silvester Santos, you are truly helpful and knowledgeable and went the extra mile to get things completely done.
Thank you so much for sharing your experience! We truly appreciate your kind words and are glad to hear that Zendrop has been a reliable partner for your Shopify store. It’s great to know that the platform, setup process, and fulfillment flow have worked smoothly for you. We’re especially happy to hear that Shawn Silvester Santos provided professional, responsive, and knowledgeable support and went the extra mile to assist you - your recognition means a lot to our team. Please know that we’re always here to support you as your business continues to grow. Thank you for choosing Zendrop! -Zendrop
Nagyon segítőkészek,segítenek megoldani a problémákat ,és minden kérdésben támogató csapat..Ajánlom minden kereskedőnek.
Thank you so much for your kind feedback! We truly appreciate your recommendation and are glad to hear that our support team has been helpful in resolving your concerns. Please know that we’re always here to assist you with any issues that come up, and we’re excited to continue supporting you on your trading journey.
I recommend this app because it has a great support system which helps people 24/7.
Thank you so much for your honest feedback. We are really happy to hear that our support team is really making a difference. We wish you continued success! -Zendrop
I’ve been using zendrop for a while now and it has been a great experience. I truly appreciate the fact that they are very active in customer service and fix any issues as soon as possible. Not many fulfillment apps can do what they do at such a large scale. Rosie has been my account manager and she’s phenomenal.
Thank you for your feedback! We’re glad to hear you’ve had a great experience with Zendrop. Providing reliable fulfillment and responsive customer support at scale is our top priority, and we truly appreciate your support.
Very happy with the communication + product research, they’ve definitely made my journey better and faster!
Thank you for sharing your experience! We’re glad our communication and product research have helped make your journey smoother and faster. We truly appreciate your support!
Nyka and the Zendrop team have been very helpful during the setup and testing of our Shopify store. The support has been clear, patient, and practical, particularly when explaining fulfilment, inventory realities, and delivery expectations. Nyka took the time to walk us through how things work in real-world conditions, which helped us design a pilot that’s realistic and scalable rather than overpromising to customers. The guidance around test orders, tracking, and product verification was especially valuable. Overall, a solid and transparent support experience that’s focused on helping merchants build something sustainable. — Alan, FelineStop
Hi Alan, Thank you so much for taking the time to share your detailed feedback! We’re thrilled to hear that Nyka and the team were able to provide clear, patient, and practical support during your Shopify store setup. It’s wonderful to know that the guidance around fulfillment, test orders, tracking, and product verification helped you design a realistic and scalable pilot. We truly appreciate your kind words and want you to know that we’re always here to support you as you continue building a sustainable and successful business with Zendrop. -Darlene, Zendrop
Terrible app. Zero real customer support. Everything is ran fully by ai bots. Their POD section is just using Printful. All of their 5 star reviews are fake. Look at all the 1 star reviews and you'll see the real reviews.
Hi Eric, thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you. — Darlene, Zendrop Customer Experience
I love Zendrop. This is my first foray into drop shipping and they have been so incredibly helpful. I use the chat function for any questions and if it is something pertaining to product info that the chat can't answer, I get a response from a live person, usually the same day. I also attend their live weekly workshops on topics pertaining to building a store, researching products, etc., and their live store reviews. They also provide Zendrop Academy with a huge range of videos pertaining to running a drop shipping business. Really great information and lots of help. Highly recommend.
Thank you so much for the love and for sharing such a thoughtful review! We’re incredibly happy to hear that Zendrop has been a helpful partner in your first dropshipping journey. It’s great to know that our chat support, live assistance, workshops, store reviews, and Zendrop Academy resources have all been valuable to you. We truly appreciate your recommendation, and please know that we’re always here to assist you every step of the way as you continue to learn, build, and grow your business with Zendrop. -Darlene, Zendrop
Great service and a good team environment.
Thank you for your kind words and positive feedback. We truly appreciate your support and wish you continued success in the future. Shiza, Zendrop.
Easy to use which is great to import products into your store, but the products that they show is not the same. I test ordered products from the store and they said they can’t send me that product as they do not have it and wanted to send me a product that is completely different. You do not know if what they show you originally is what they have, which is super dangerous and risky for the business especially when customers order and charge backs and returns begin to happen…
Hi Carlos, thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you. — Darlene, Zendrop Customer Experience
I installed the application yesterday and deleted it almost immediately. Despite this, I was charged $29. I attempted to find contact information for the company to get assistance or request a refund, but I was unable to locate any way to reach them. I am being charged for an app that I did not use at all. I was simply exploring different dropshipping apps to determine which one would be the best fit for me before making a decision. It is very upsetting to see this kind of business practice. As a result of this experience, I will definitely not be using this app.
Hi there, Ammar! I’m really sorry to hear about your experience - this definitely isn’t the kind of impression we want you to have, and I appreciate you taking the time to share your concerns. I just wanted to provide a bit of clarity based on what I see on your account, purely to help explain what may have happened. Our records show that Zendrop was first installed on April 13, 2025, which activated the 3-day free trial at that time. When the app was reinstalled on February 1, the system automatically generated an invoice since the free trial had already been used previously. Regarding support, I want to reassure you that our team is always here to help. We’re available Monday through Friday, from 9 AM to 5 PM EST. You can easily reach us directly through your Zendrop account, and this guide walks through the steps on how to do that: https://support.zendrop.com/en/articles/8514763-module-3-how-to-get-help-from-zendrop-support I’ve also reached out to you via email so I can better understand your situation and provide more personalized assistance. I truly hope we can turn this around and give you a much better experience moving forward. Looking forward to connecting with you soon. -Darlene, Zendrop
Hi Nicolsan, thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you. Shiza, Zendrop Customer Experience
It helps me find better products for my store
Thank you so much for your feedback! We’re happy to hear the app is helping you find better products for your store. Wishing you continued success and growth! Shiza, Zendrop
I recently had the pleasure of interacting with Shiza, a customer service agent at ZenDrop, and I must say, the experience was truly exceptional. Shiza possesses outstanding listening skills, demonstrating a genuine attentiveness to every issue I raised regarding ZenDrop. What impressed me most was her ability not only to formulate an effective plan to address my concerns but also to provide additional, valuable advice that I hadn't even considered. Shiza's professionalism and intelligence were evident throughout our conversation. She also shared some insights into her background, which further solidified my confidence in both her and ZenDrop as a company. As a business owner managing two companies, I deeply value productive and efficient interactions. This call with Shiza was undoubtedly one of the most productive I've had so far in 2026. My overall experience with ZenDrop has consistently been positive, and I consider them to be one of the best companies I've had the pleasure of working with. Shiza's dedication to customer satisfaction is a testament to ZenDrop's commitment to excellence. I highly recommend their services and commend Shiza for her outstanding service.
Thank you so much for taking the time to share such a thoughtful and detailed review. We truly appreciate your kind words and am really glad Shiza could help address your concerns around the new pricing model. Your continued trust in Zendrop over the past three years is something we don’t take lightly. Feedback like this motivates us and reinforces our commitment to providing clear, supportive, and reliable service. If you ever have questions or need assistance in the future, please don’t hesitate to reach out, we’re always here to help. Thank you again for your support and recommendation!
I read many reviews on Trustpilot, some were bad and some were good. So I didn’t know if I really should choose Zendrop. But after subscribing to the Plus Plan using it very intensely I can say that Zendrop is really great. They offer a lot of products for good prices and ship them in under 10 Days, I tried it myself and ordered Sample Products. The support is excellent, really fast answers and competent people. What I also really like is the ability to create your own Thank you cards as well as the Print on demand feature where you can create your own designs very easily. All in all a really great solution for Dropshippers.
Thank you so much for taking the time to share such detailed feedback! We truly appreciate you giving Zendrop a chance and are thrilled to hear that your experience with the Plus Plan has been a great one. It’s awesome to know that the product selection, shipping times, customization features, and Print on Demand tools have all met your expectations - and that our support team was able to assist you quickly and effectively. Please know that we’re always here to help you at every step of your journey. We’re excited to continue supporting your success and growth with Zendrop! -Darlene, Zendrop
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.