Delhivery ‑ Logistics Platform
Delhivery - Shopify App for D2C and eCommerce Logistics
Rating
2.6
feedback
50
chart
#931
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Rating Breakdown
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April 22, 2024
We really appreciate you taking the time to leave us a 5-star review. It makes us happy, that you found our application helpful.
April 22, 2024
It does not integrates properly. Orders are showing on Shopify store but none of them are automatically scheduling pickup. An error displays which says "Fill missing/invalid order details to generate AWB Number"
We are sorry you had challenges in navigating our application. As we discussed, the mentioned error usually shows up when mandatory order details are missing. In case you still face an issue, you can raise a support ticket with us via One and we shall happily assist you.
April 14, 2024
Couldn't connect to website and no support from team
We'd like to apologize for your experience and we are sorry we didn't meet your expectations. We make an effort to improve our product & services. Currently, we can see your Shopify channel is connect to Delhivery One. If there are still any issues, please raise a support ticket on One and we shall be happy to assist.
April 8, 2024
Pathetic service by delhivery. Pick ups are not done in time almost waited for 3 days for the pickup and not a single attempt or call was given by delhivery
April 8, 2024
We really appreciate you taking the time to leave us a 5-star review. It makes us happy, that you found our application helpful.
March 14, 2024
Fraud done, content of parcel stolen and complete mental harassment by them.
Feb. 27, 2024
Pretty seamless integration without any issues. The dashboard is also great. Only 1 suggestion: When the order is scheduled for pickup in the dashboard, the app automatically fulfils the order in shopify immediately WITHOUT intimating the customer which should not happen as the order has not been picked up yet. Problem here is, since it's already fulfilled, the customer never receives any email that their order has been shipped. Ideally, customer should get an email once the order has been shipped and is now in transit. Unfortunately even that does not happen. So we have to manually intimate the customer that your order is shipped. This is the only problem with this app. If it's not sending an email before the order is shipped, its ok. However, the app should send an email once it's shipped. Otherwise, the experience has been great.
Feb. 15, 2024
We're experiencing delivery charge discrepancies with Delhivery Logistics, but we've received a positive response from the delivery team. They've committed to resolving the issue within 2-3 days, thanks!
Feb. 11, 2024
Very cost effective and reliable compared to ship rocket and other services
Feb. 9, 2024
All your services are good. Except the below 1) Package type (plastic cover / Cardbox) shortcut option not available in MORE FILTER. We have to click each shipment to select this package type. So please enable this option in MORE FILTER soon. 2)After customer's orders received in Shopify, their shipping Addresses not synced properly with DELHIVERY Portal. Each time & for every order, we have to re-enter the customers pincode to auto-assign the State & City in your portal. Its Headache 3) Return pickup charges is TWICE the amount of normal shipping charges. 4) frequently incorrect weight has been scanned in some of my shipments. We have to monitor the Wallet transactions.
Feb. 9, 2024
Bahut hi bekaar hai ....mere hajaro rs kaat liye weight mismatch bata k ...customer service bhi nahi di ...koi btata bhi nhi hai kyu kaate pese....1kg weight k 3kg weight laga k charge kaat rahe hain ....kisi bhi claim ticket ka koi proper reply ...call support bhi available nhi h.... Worst delivery app...worst delivery app.....Lootere
Jan. 15, 2024
Channel integration - Unable to fetch order, Two Tickets are raised with ID 70881091 and 71076257 But no Response or any Solution provided. Customer Support is very poor.
Jan. 6, 2024
I would give it 5 stars but I have one very big issue with the integration. Everything works seamlessly except when I get a single order for multiple items and CoD for mode of payment. When a customer places an order for more than one item and chooses the CoD option, on the Delhivery portal it shows only as one item with the whole amount of the order. So when I manifest the order I can only manifest one package (when I would need more than one package) with the total order amount as CoD amount to be paid. If you can fix this issue and let me make multiple packages with hyphenated order number it will be a great app and an even better integration.
Jan. 5, 2024
Giving 4 stars because finding difficulty to understand some features. Value for money ? indeed !!
Jan. 3, 2024
The support team is pathetic. They reply to a critical query after 3-4 days!
Dec. 28, 2023
Delhivery has transformed our Shopify store with its seamless integration and effortless bulk order processing. The team is responsive and ensures a smooth integration process, while the ground support is impeccable. Their commitment to accuracy and reliability makes Delhivery a must-have for any business serious about streamlining logistics on Shopify! "Strongly recommend!"
Dec. 20, 2023
integration was good,we process our order through unicommerce only.orders automatically sync.easy to use .bulk order processing with just single click.