All reviews

Rating Breakdown

  • 5
    79% (924 ratings)
  • 4
    6% (74 ratings)
  • 3
    3% (37 ratings)
  • 2
    2% (24 ratings)
  • 1
    9% (102 ratings)

Reviews with Text

  • 93% (1,084)
Review RSS Feed Review RSS Feed

4 / 5 Share

Feb. 18, 2025

Overall the app has pretty much everything you need, but I do find that there are times where I'm not able to accomplish what I need to. In terms of customer service, it's great! David was very nice and responsive and was able to give me answers very quick.

Using app

2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 18, 2025

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 17, 2025

Using app

5 months

Total reviews

2

Average rating

4.0

3 / 5 Share

Feb. 14, 2025

UI could be more intuitive. David was great help in navigating me through it though.

Using app

About 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for the feedback! We'll ensure this is passed along to our developers.

5 / 5 Share

Feb. 14, 2025

Rafael helped me well

Store

EcoSoya

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2025

Integration was easy and quick. App is also easy to use. LORI provided quick answers to all my questions and helped me find solutions to my problems.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 14, 2025

Paul from Mailchimp for Shopify was incredibly helpful and friendly! He quickly understood the issue and provided a clear solution, making the whole process smooth and stress-free. Excellent customer support!

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

Dean helped me fix my Shopify integration issues quickly and easily

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

Dean is awesome, and has helped me with an urgent issue holding us back from a holiday blast. Great support.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

MailChimp makes it easy for small business owners like myself to craft professional, compelling email campaigns. And their live chat support is great, too. Rafael was very responsive and friendly!

Using app

Over 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

Had a support issue, the Mailchimp support was really responsive and attentive. Excellent.

Using app

Almost 6 years

Total reviews

8

Average rating

4.6

5 / 5 Share

Feb. 12, 2026

got help very quick and efficient - indeed ;-)! thank you Mary!!!

Store

MANI

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

Karol is amazing! Super helpful and really knows how the product functions. I'm sticking around because of her.

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

Great customer service, very prompt replies from David.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

A nice app for manage our newsletter customers and i solved a small problem with Lori, a very kind and helpful person.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Karol was GREAT

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

I needed a quick bit of info on updating the Pop-up for my Shopify site so decided to try the CHAT. It worked great and Clairisse (sp) was a great help

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Great App. Works all fine. Customer support is also great, special thanks to Lori!

Using app

40 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

very good so far and excellent customer service from Dean I hope you get him when you ask for help.

Using app

7 days

Total reviews

4

Average rating

5.0