All reviews

Rating Breakdown

  • 5
    97% (1,006 ratings)
  • 4
    1% (12 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (13 ratings)
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5 / 5 Share

June 6, 2024

Okendo has been great for us with many features for us to test and use. Customer service is also always great and quick

Using app

About 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

June 6, 2024

They are very responsive and helpful

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 6, 2024

Okendo is a brilliant app but what's impressed me most is their customer service. I've had two queries that have been expertly handled and in good time too. Very impressed and would definitely recommend

Store

Hearth

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2024

Highly appreciate the proactiveness of their Support Team. Helped me set things up from start to finish. Kudos to Juan, he was a big help for me. Highly recommended!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2024

Love Okendo. They've become an important partner for our business success!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

Truly amazing customer service. They go above and beyond and are very responsive, calm and thorough. The reviews on our store really help get sales across the line.

Using app

About 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

June 4, 2024

Une des plus complètes et meilleures app d'avis sur le store shopify. Très adapté aux marques de vêtements et plus encore. Egalement, au moindre problème la team répond en 5 minutes et vous aide à organiser. Dans mon cas, merci à Daniel qui m'a beaucoup aidé suite à une erreur dans le code.

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 4, 2024

Amazing customer service and amazing onboarding team. I cant say enough good things about this company.

Using app

Over 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

June 2, 2024

Absolutely amazing review platform and customer service from Okendo.

Using app

Almost 3 years

Total reviews

11

Average rating

5.0

5 / 5 Share

May 30, 2024

Looks and feels good. Plus their support very good - Josh basically held my hand helping me set everything up.

Using app

21 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 23, 2024

Customer service went above and beyond with helping update and implement features within my plan. I am looking forward to growing my business to be able to utilize many of the other features.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

May 17, 2024

Their customer support is unmatched. We consistently get live chat replies within 10min that are not only helpful, but go above and beyond to solve issues. Their product is intuitive and easy to use and has great documentation!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

Wonderful platform and wonderful onboarding help! The Okendo team was with us every step of the way and responded to all questions promptly. The quiz came out great. Highly recommend.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2024

5 stars to Shiela for the support!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

Absolutely great app and service!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2024

I already have a Hydrogen site and Okendo is a great choice for my project. Okendo takes care of everything with the @okendo/shopify-hydrogen package. I hope the @okendo/shopify-hydrogen package will develop further with more features. Cheers!

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2024

I've been in tech for 30 years and seen a lot of product in my time. Okendo has excellent UI / UX and a full stack of features to help your store grow. Their customer service is exceptional and the attentive hand holding they offer though setup and tuning is next level. We put in a feature request two weeks ago for post checkout referrals for non Shopify Plus accounts and I received a message from their support today to let me that it's ready to ship already A fast moving product. Highly recommended

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2024

Honestly amazing customer service. fast response with chat option that made my experience so easy and quicker then I expected. easy to navigate through the app with very helpful team. Highly recommend !!:)

Store

Wahidon

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2024

Superb customer service - helped with onboarding swiftly.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2024

Effective and quick customer support. Very impressed with them. The app is easy enough to install and work. Very happy with all of it.

Using app

15 days

Total reviews

2

Average rating

5.0