All reviews

Rating Breakdown

  • 5
    92% (1,539 ratings)
  • 4
    4% (70 ratings)
  • 3
    1% (20 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (32 ratings)

Reviews with Text

  • 94% (1,576)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 2, 2026

Excellent service!!!!

Store

Bracci

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Globo is absolutely one of the best companies with their apps and support - so much better than most other companies! Any, and I mean "any," question is always addressed and resolved 100% and within 24 hours. - even if it's a weekend. They're just great to work with and their apps are great too!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2026

Great app and excellent support! Helen helped me quickly identify the issue and guided me step by step to activate the App Embed. Everything is working perfectly now. Highly recommended!

Store

feela.

Using app

2 days

Total reviews

8

Average rating

4.4

5 / 5 Share

Feb. 1, 2026

Helen's assistance is great and fast. Thank you

Using app

About 1 year

Total reviews

5

Average rating

4.8

2 / 5 Share

Jan. 30, 2026

So far, not user friendly and very frustrating.

Using app

About 5 hours

Total reviews

1

Average rating

2.0

5 / 5 Share

Jan. 30, 2026

Helen var fantastisk!

Using app

18 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Helen was wonderful and efficient with her support

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Helen a été parfaite et très rapide je suis très contente et son aide à été précieuse. je recommande

Using app

Over 1 year

Total reviews

5

Average rating

4.6

5 / 5 Share

Jan. 28, 2026

メールテンプレートのプレビューが表示されなくなり、チャットで問い合わせました。 日本語でチャットでき、ヘレンさんがすぐに対応してくれたのでとても助かりました。ありがとうございました!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

I’ve been using the PreOrder Globo app and I’m genuinely impressed. The app works extremely well and delivers exactly what I needed. I also had an issue with the email template, and when I contacted support, Helen responded instantly. She helped me right away, was incredibly efficient, and extremely courteous. Truly outstanding support. Highly recommended.

Store

Vermeil

Using app

About 2 hours

Total reviews

7

Average rating

4.4

5 / 5 Share

Jan. 26, 2026

Very fast and efficient help, great communication. I am very satisfied with the service.

Using app

5 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 24, 2026

Wonderful customer support and great options. Easy to navigate. Missing some functionality for our product needs

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 23, 2026

Helen was super fast and helpful. Thank you so much

Store

Mein Shop

Using app

About 18 hours

5 / 5 Share

Jan. 22, 2026

I use the Coming Soon section of this app and was having some difficulties with getting it active on our store. Helen was fantastic with getting our issues resolved and it now looks and works perfectly for us! Thank you!

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

The customer service team is very professional, and Helen responded very promptly, effectively resolving my issue.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Helen was super helpful, friendly, and speedy! She got my issue resolved in record time and I'm so grateful I was able to reach someone in the dead of night to support my launch the next day. Really great service and would definitely recommend!

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

It works well, the support was excellent.

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Helen was very helpful with my issue and was able to get it resolved right away even though it was in the middle of the night! Super glad I was able to reach someone before my launch the next day :) Would definitely recommend!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Helen,GOOD

Store

Orbbec

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Helen was awesome! She resolve all my issues and the app is working perfect with my store.

Using app

4 days

Total reviews

1

Average rating

5.0