SC Product Options

Jan. 26, 2024

This app has been an important piece to the functionality of our store. Deelen was extremely helpful with diagnosing any issues we've had and was quickly able resolve any problem we faced!

Dec. 29, 2025

An absolute pleasure to work with... By far the best app assistance we have had!!

Feb. 8, 2024

The reason for the 5 stars is mainly because of the customer service I receive each and every time I need them! They were quick and very knowledgeable!

April 7, 2024

There was an issue with “add to cart” and this was very critical to get fixed asap. Mrunal & Nitesh, help em to resolve this issues right away so my website could be fully functioning.

Dec. 30, 2022

Alina the customer support helped us with all we needed to set up BOLD option with adjusted price feature work properly. Excellent job and caring of detailed review. We are very happy with the result. Thank you again Alina!!

Dec. 20, 2022

amazing customer support. they hopped in to help me with technical changes to my theme. they were fast and friendly

Dec. 19, 2022

Though I was able to use the app and set everything up it wasn't showing up in my online store. Jeff was great. He resolved my issue really quickly. Less than 20 minutes. Now everything is up and ready to go!

Dec. 9, 2022

Good option app and easy to use. Good fit for a light user. The only concern for us is it's kind of hard to manage the options if you have a highly complex option structure.

Dec. 8, 2022

We get calls and chats weekly about the product options not showing up for our customers. Contacted them with screenshot (specific browsers), but they said that their team didn't see it, so couldn't help. I find it hard to believe we are the only company seeing this issue. And I wonder how many customers actually don't contact us about the issue and just give up. I will have to look for another provide such as Hulk Product Options.

Dec. 7, 2022

Great customer service! shoutout to Jeff, really helpful and fast to solve problems, makes the app experience much easier

Dec. 13, 2022

After I left a bad review they contacted me and tried their best to help with installing theme and in the end everything work as it should, perfect!

Nov. 28, 2022

Lots of variations available - fairly easy to use - Jeff at customer support was knowledgeable and very helpful.

Nov. 23, 2022

I have used this app on more than a dozen websites. I've tried others, but Bold Product Options is by far the best available. Not only does it have excellent advanced features and customizations, but the customer support is as good as you'll ever find!

Dec. 15, 2022

I used this app to create product options. I launched my website today and had an issue with one of the products. Deelen from Bold help me via chat room in a very efficient and timely manner. He was able to help me solve my issue. Thank you Deelen!

Nov. 22, 2022

There is always an issue with this app, 80% of the time the app is working ! But when it's done it's always hard to fix, indeed you definitly cannot count on the support. They answered in a week or when you already stop using the app ! I am not recommend it !

Nov. 18, 2022

We have used it for several years now， it works well. But all my Options set is waiting to be re-synced for 2 weeks， and it doesn't show on my product page.No customer service， no one to help me， I e-mailed and use the live chat， and no real people respond to me， and I am so frustrated.

Sept. 4, 2025

Bold Product Options responds to messages with quick help and answers. We enjoy the many customizations that we can give our customers with this App.

Nov. 21, 2022

Bold Product Options was great but has stopped working in the past week. No response from the new owners Shop Circle yet. Their support portal seems to be broken also, can't make an account to view my support ticket. *Update, finally managed to speak with someone on live chat & they fixed the issue within a few minutes.

Nov. 15, 2022

I have installed and uninstalled this app many times, I waited a week for a call with a customer service representative and the call dropped. It is still running on the 1.0 version and will not update. I am being charged each uninstall and re-install. If the app were to update to the newest version, I may be able to use it properly.

Nov. 14, 2022

Product options has been down for 6 days and I have put in 3 support tickets, yet no one has contacted me to fix it. I have lost sales due to the options not showing and that is unacceptable. I do not recommend this app. The technical support is nonexistent.