Loox ‑ Visual Product Reviews
Convert more with an AI-powered, visual product reviews app
Rating
4.8
feedback
7,334
chart
#585
All reviews
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Nov. 17, 2019
I messaged them 1-2 weeks ago for support and never received a response on my inquiry. I am disappointed that no one responded.
Hey - Yishai from the Loox team here :) I can see that we answered your support request on November 9th (the same day you sent the email). Could you please check your email address for a response from [email protected]? We try to answer all support emails as soon as possible and always within 24-hours! In any case, feel free to contact us again if you need any further assistance.
Dec. 7, 2018
DO NOT INSTALL. after uninstalled they left code saying "leave your first review" on your product page even if you have reviews already, difficult to clean up. I will give it 0 star if I can
(Updated) Hey, Amit K. from the Loox team here :) From what you've described regarding the widgets still appearing - this sounds like it might've been related either to a previous review app that was still appearing in the store or to your local browser's cached version of the page. When checking your live pages for an update to the page's code, we always recommend refreshing without using the cached version of the site by pressing Ctrl+F5 (on Mac: ⌘+R ). In any case, our support team is always happy to help! Please don't hesitate to contact us with any questions or requests you might have and we'll gladly advise.
Aug. 24, 2018
Glitching in our shop showing 3.5 stars 2 reviews on thumbnail but when you click on the product it shows 5 stars with 5 reviews. I’ve emailed them over a week ago and no response.
July 5, 2018
I pay a monthly subscription for this app and im not able to open the app! Very frustrating. If you can help me out that would be great. You can reach me at [email protected]
June 13, 2018
I paid $24.99 for advanced plan but I still need to upgrade to Pro plan to be integrated with Google Review. I currently have the same benefits of Free Shopify Products Review App from Loox App for $24.99. I believe it's completely NOT WORTH THE COST.
Aug. 16, 2017
Very bad customer service. Never replied email for exporting review. Very expensive and not so good service. Don't waste your money.